Customer Service Representative (ON-SITE)

We are seeking a reliable and detail-oriented Customer Service Representative to join a small, collaborative team in Opelika, Alabama. This is a fully in-office role supporting business-to-business customer service operations, with a primary focus on processing email inquiries, coordinating with suppliers, and helping ensure products are available to ship on time. This is an excellent opportunity for someone looking to grow their career in a team-focused environment. Key Responsibilities Respond to and manage customer service inquiries primarily through email Handle light business-to-business phone communication as needed Work with suppliers and internal teams to confirm product availability and shipping readiness Enter and update information accurately in company systems Use Excel and internal software to track orders, requests, and communication Maintain a high level of attention to detail in all customer interactions and order-related tasks Support the team with day-to-day administrative and customer service functions Communicate professionally and effectively with customers, suppliers, and internal staff

Qualifications:

Previous customer service, administrative, or office support experience preferred Strong written communication skills and comfort handling a high volume of email correspondence detail oriented phone etiquette for occasional B2B calls High attention to detail and strong organizational skills Dependable, team-oriented, and willing to support others as needed Basic computer proficiency required Experience with Microsoft Excel preferred Experience with an ERP system is a plus, but not required Great entry-level opportunity for someone with strong computer and communication skills

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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