Customer Service Representative

We are offering a contract-to-hire opportunity for an on-site Customer Service Representative in Mount Pleasant, Pennsylvania. This role is with a global industrial distribution company and involves building ongoing business relationships with our customers through repeated contact and consultation.

As a Customer Service Representative, you will be providing expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to get customers’ business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude.

Hours: either 7:30AM or 8AM – 4:30PM or 5PM, depending on your start time. Pay : $20-21

DUTIES:

• Assist customers by phone and in person at our facility

• Help customers get the parts they need

• Interact extensively with customers to clarify their needs, research, and recommend parts

• Meet / exceed monthly sales goals while increasing customer satisfaction

• Provide quotes

• Take orders

• Provide post order service

• Physically measure specs on a wide variety of parts

Qualifications:

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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