Client Services Coordinator

Job Summary:

The Client Services Coordinator manages client communications, supports service delivery, and helps ensure a high level of customer satisfaction. This role works closely with internal teams and clients to coordinate requests, resolve issues, and maintain strong business relationships.

Key Responsibilities:

• Serve as a primary point of contact for client questions and service needs
• Coordinate client requests with internal departments to ensure timely resolution
• Maintain client records, account details, and service documentation
• Prepare reports, presentations, and correspondence for clients and leadership
• Monitor service quality and follow up on outstanding issues
• Assist with onboarding new clients and maintaining existing accounts
• Support process improvements to enhance the client experience

Qualifications:

Qualifications:

• Bachelor’s degree preferred; equivalent experience may be considered
• 2+ years of client services, account coordination, customer support, or administrative experience
• Strong communication, relationship-building, and problem-solving skills
• Proficiency in Microsoft Office and CRM systems preferred
• Ability to manage multiple client priorities effectively

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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