Customer Service Representative

We are looking for a Customer Service Representative to support sales activities and deliver responsive service to clients in San Francisco, California. This Long-term Contract position is ideal for someone who enjoys a high-energy workplace, stays organized under pressure, and communicates clearly with both customers and internal teams. The role centers on order coordination, client follow-up, and day-to-day sales support while helping ensure a smooth customer experience from quote to delivery.

Responsibilities:

• Prepare customer pricing details and sales quotes accurately in partnership with the sales team.

• Track purchase activity and vendor commitments to help keep orders moving on schedule.

• Communicate with clients by phone and email to provide updates on order progress and answer service-related questions.

• Resolve order, delivery, and shipping concerns by coordinating with sales colleagues, vendors, and management.

• Enter and maintain order information in company systems with strong attention to detail.

• Handle inbound customer inquiries professionally and make outbound follow-up calls as needed.

• Support a busy showroom and office environment by balancing multiple requests and shifting priorities effectively.

** If you're interested in this position, please apply to this position and contact Michaela Stauber at michaela.stauber- at - roberthalf - .com with your word resume and reference job ID#00410-0013493221**

Qualifications:

• Previous experience in customer service, sales support, retail, or a similarly fast-paced service environment.

• Strong verbal and written communication skills with a detail-oriented and customer-focused approach.

• Ability to manage several tasks at once while meeting deadlines and maintaining accuracy.

• Comfortable using computer systems for order entry, tracking, and general administrative support.

• Highly organized and detail-oriented, with consistent follow-through on assigned work.

• Positive attitude and willingness to learn new products, processes, and tools.

• Ability to collaborate closely with a team and adjust as workload levels change.

• Background knowledge in textiles, interior design, or fine art is preferred.

** If you're interested in this position, please apply to this position and contact Michaela Stauber at michaela.stauber- at - roberthalf - .com with your word resume and reference job ID#00410-0013493221**

Compensation

About Us

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­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Robert Half will consider qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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