Client Services Coordinator

You're the person who makes sure the client experience feels effortless.

A growing healthcare organization in Fallbrook is looking for a Client Services Coordinator to serve as a primary point of contact for clients while supporting the internal operations team. This role blends customer service, scheduling, documentation, and administrative coordination, making it a strong opportunity for someone who enjoys working with people but wants more responsibility than a traditional front-desk role.

Your day will include

• Respond to client inquiries by phone and email
• Coordinate appointments and service schedules
• Maintain accurate client records
• Follow up on outstanding documentation
• Assist with account and service questions
• Coordinate communication between clients and internal teams
• Update information in company systems
• Prepare client correspondence and documentation
• Track open service requests
• Escalate complex issues appropriately
• Assist with reporting and administrative projects
• Maintain confidentiality of sensitive client information

Qualifications:

• 1–3 years of customer service, healthcare administration, or office coordination experience
• Excellent phone and email communication
• Strong computer skills
• Ability to handle confidential information
• Strong attention to detail
• Excellent multitasking abilities
• Calm and professional demeanor
• Healthcare experience is preferred but not required

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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