Inside Sales Account Manager

Job Description:

Brooks Instrument (www.brooksinstrument.com), an industry leader in flow and pressure instrumentation for critical applications, is seeking candidates for an Inside Sales Account Manager position that will be based at the company headquarters in Hatfield, Pennsylvania (suburban Philadelphia). The company has manufacturing locations in Pennsylvania, Hungary, Malaysia and Korea, and also maintains sales and service offices throughout the world. Our high-tech products are used in laboratory and process applications in end markets such as: oil & gas, petrochemical, medical devices, waste water, life sciences, and analytical instruments. 

Brooks is a division of ITW (Illinois Tool Works), a fortune 200 company. ITW is one of the world’s leading diversified manufacturers of specialized industrial equipment, consumables, and related service businesses. The company has operations in 56 countries and employs over 50,000 employees. These talented employees, many of whom have specialized engineering or scientific expertise, contribute to ITW’s global leadership in innovation. The company is proud of its broad portfolio of nearly 10,000 active patents, and is focused on fully leveraging its highly differentiated business model to deliver solid growth with consistent best-in-class margins and return on capital.

Basic Function

Provide sales support for Brooks’ global account managers, regional managers, and distributors. Management of OEM Integrators in the United States, Europe, and Asia.

Essential Duties and Responsibilities

• Working with the global sales team to prepare monthly rolling 12-month bookings forecast for operations and bookings review presentation

• Working with planning, prepare 12-month projected sales outlook (actual shipments + projected shippable bookings) by strategic accounts and regions

• WW Trade Sales Report - monthly review of BDW reported sales by Rep and Strategic Account for coding accuracy, highlighting changes needed for final approval and submission to Finance

• Prepare monthly global sales report using submissions from global sales team and distribute

• Host monthly Opportunities review meetings with North America/Europe and Asia Sales Teams

• Day to day management of the Semiconductor OEMs Integrators

• Manage Integrator Kanban programs, with quarterly review. Make recommendations on changes to bin quantities/part numbers

• Work with Planning, Operations and Lam account management to support Lam bi-weekly supply chain meetings

• Quarterly Organic Growth reporting to Finance

• Manage Master Semi Discount Schedule file

• Support sales department efficiency improvement initiatives.

• Provide support between field sales, customer service, planning and operations as needed

• Support outside sales personnel with individual account reports, quotes, credit RMA’s, product cross references, pricing resolution and general inquiries

• Report Distributor Bookings monthly and report Distributor Sales quarterly.

• Assist planning with order prioritization and allocation as required.

Education and Experience

• A technical background and a minimum of four (4) years’ experience working within a technical sales organization is preferred.

• Proficient in MS Office with a focus on Excel is required. Experience with Power BI and Salesforce would be an advantage

• Strong Customer Service skills is required.

Benefits

The opportunity to join a well established (80 years in business) yet dynamically changing organization that works together as a team to meet the challenges of satisfying customers’ needs and managing rapid growth to better compete in a global marketplace.

ITW is an equal opportunity employer. We value our colleagues’ unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential. 

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship. 

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected Veteran status or any other characteristic protected by applicable federal, state, or local laws.