Customer Service Representative

We are looking for a Customer Service Representative to join a busy team in Texas. This contract-to-permanent opportunity is ideal for someone who enjoys combining customer support with administrative coordination in a structured, deadline-driven setting. The position focuses on handling order-related activity, maintaining accurate records, and supporting day-to-day office operations with professionalism and care.

Responsibilities:
• Review incoming quote requests and customer orders, ensuring all details are complete and correct before processing.
• Enter, update, and maintain order and customer information across internal systems with a high level of accuracy.
• Provide administrative support to internal departments by preparing documentation and assisting with routine operational tasks.
• Check pricing, order details, and related documentation prior to final submission to help reduce errors.
• Organize and maintain records so information remains current, traceable, and reliable.
• Balance multiple assignments at once while staying on schedule and meeting daily deadlines.
• Communicate clearly and professionally with customers and internal team members regarding order status, questions, and follow-up needs.
• Assist with general office support activities that help keep workflow efficient and organized.

Qualifications:

• Prior experience in customer service, call center support, order entry, or administrative assistance.
• Strong attention to detail with the ability to produce accurate work in a fast-paced environment.
• Dependable attendance and punctuality with a consistent, detail-oriented work ethic.
• Ability to learn new systems, tools, and procedures quickly.
• Effective written and verbal communication skills when interacting with customers and internal teams.
• Strong organizational skills with the ability to manage multiple priorities at the same time.
• Sound judgment, critical thinking, and a detail-oriented, service-oriented approach to daily tasks.

Compensation

$21.85-$25.30 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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