Client Service Representative

We are looking for a Client Service Representative to support customers with account-related service needs while delivering a responsive and attentive experience. This contract opportunity is based in Greenville, South Carolina, and is ideal for someone who thrives in a fast-paced service environment and can manage both phone-based interactions and detailed administrative work. The person in this role will help ensure client requests are handled accurately, efficiently, and with consistent follow-through from initial contact through final resolution.

Responsibilities:
• Manage client service requests related to account updates, ensuring changes such as contact details, banking information, and beneficiary records are completed correctly and fully documented.
• Oversee the full lifecycle of customer paperwork and financial service transactions, including preparation, submission, follow-up, and completion tracking.
• Respond to inbound calls effectively, address customer questions clearly, and provide timely support for service-related issues.
• Conduct outbound communication when additional information, status updates, or follow-up actions are needed to keep requests moving forward.
• Enter and maintain accurate information in internal systems to support order processing, account activity, and service records.
• Monitor open items closely, coordinate next steps, and confirm that each request is resolved according to established procedures.
• Maintain organized records of client interactions, submitted forms, and transaction details to support accuracy and compliance.

Qualifications:

• Previous experience in customer service, client support, or call center environments.
• Ability to handle a high volume of inbound and outbound calls while maintaining professionalism and attention to detail.
• Strong data entry and order processing skills with a focus on accuracy.
• Experience managing service requests, documentation, or account-related administrative tasks.
• Clear verbal and written communication skills with the ability to explain information effectively to clients.
• Strong organizational skills and the ability to follow tasks through to completion.
• Comfortable working with multiple systems and managing several priorities in a fast-paced setting.

Compensation

$19.95-$23.10 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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