Meetings & Events Project Manager – Software Implementation

We are looking for an experienced Meetings & Events Project Manager – Software Implementation to lead the optimization and consistent adoption of event management technology across locations in New York, New York. This is a Long-term Contract opportunity for a detail-oriented individual who can balance software implementation, process design, and operational support in a high-volume meetings environment. The role will focus on improving how the TripleSeat platform is configured and used, while developing practical standards and training tools that can be rolled out to additional sites.

Responsibilities:
• Lead the configuration, improvement, and standardization of TripleSeat to support meeting and event operations across multiple locations.
• Develop repeatable templates, workflows, and documentation that help teams use the platform consistently and effectively.
• Partner with onsite stakeholders to align system setup with operational needs, including meeting scheduling, room usage, and event coordination.
• Create and refine banquet event order structures and related system processes to support a range of vendor and service requirements.
• Analyze reporting capabilities and design practical output formats that better match client expectations and business needs.
• Train onsite team members on system functionality, best practices, and standardized procedures to strengthen long-term adoption.
• Support the rollout of the platform to additional sites by establishing implementation plans and scalable operating methods.
• Provide onsite coverage in New York, New York, with flexibility to move between nearby locations as meeting activity requires.
• Manage priorities in a fast-paced setting with a large volume of meetings, ensuring quality, consistency, and timely execution.

Qualifications:

• Significant experience in corporate meetings and events, preferably within complex, high-volume environments.
• Hands-on background with event or workplace scheduling platforms such as TripleSeat, Cvent, Condeco, or comparable systems.
• Proven success leading software implementation, process improvement, or platform rollout initiatives.
• Ability to create training materials, standard operating procedures, and user-friendly templates for multiple teams.
• Experience supporting food and beverage-related event workflows or similar service-oriented systems is strongly preferred.
• Comfortable working independently onsite while coordinating support across more than one location.
• Strong organizational, communication, and project management skills, with the ability to manage competing priorities effectively.
• Familiarity with rollout planning, resource coordination, quality control, and reporting analysis is beneficial.

Compensation

$39.90-$46.20 Hourly

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