Collection Specialist

We are seeking a detail-oriented Collections Specialist for a contract opportunity with a growing organization. The ideal candidate will have experience managing accounts receivable, resolving outstanding balances, and maintaining positive customer relationships while reducing delinquent accounts. This role requires strong communication skills, persistence, and the ability to work in a fast-paced environment.

Key Responsibilities

• Manage a portfolio of past-due accounts and conduct collection efforts via phone, email, and written correspondence.
• Follow up on outstanding invoices and payment discrepancies to ensure timely payment.
• Research and resolve billing, payment, and account issues.
• Negotiate payment plans when appropriate and document collection activities.
• Maintain accurate account records and update customer payment information.
• Reconcile accounts and collaborate with internal departments to address customer concerns.
• Generate aging reports and provide updates on collection activities.
• Ensure compliance with company policies and collection procedures.

Qualifications:

Qualifications

• 2+ years of collections, accounts receivable, or related accounting experience.
• Strong understanding of A/R processes and collections best practices.
• Experience working with ERP systems such as NetSuite, SAP, Oracle, Microsoft Dynamics, or similar platforms.
• Proficient in Microsoft Excel.
• Excellent verbal and written communication skills.
• Strong attention to detail and problem-solving abilities.
• Ability to prioritize tasks and manage multiple accounts simultaneously.

Preferred Qualifications

• Business-to-business (B2B) collections experience.
• Experience with high-volume collections environments.
• Associate's or Bachelor's degree in Accounting, Finance, or a related field preferred.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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