Transportation Case Aide (Tues-Sat)

Job Description

The Village was one of the first agencies in the country to provide homes for neglected children. Today, we continue to achieve our mission “to build a community of strong, healthy families who protect and nurture children” by providing a full range of behavioral health, early childhood and youth development, substance use treatment and support services for children, adults and families in the Greater Hartford, Connecticut region.

Named a Connecticut Top Workplace for six consecutive years with national distinction for workplace culture and diversity, equity and inclusion practices, you can be sure you’re joining an organization that’s just as committed to your success as we are to those we serve.

Starting hourly rate $18.00 per hour

Shift schedule: Tuesday-Saturday

QPC:

The Quality Parenting Center (QPC) is a program that provides parents and their children with a comfortable and homelike setting where families can safely spend time together and create positive memories. The Visiting Coach model empowers parents through visit planning, and assists them with identifying and responding to their children’s needs. Visits can be scheduled 365 days a year, evenings and weekends included in order to best meet the needs of the families. QPC is tasked with facilitating transportation for parents and children. The TCA position requires a great deal of time transporting children in agency and personal vehicles. In order to safely facilitate the transports, staff must be able to carry and install car seats in agency mini-vans which requires being able to climb in and out of the back seats.

JOB SUMMARY

The Juvenile Transportation/Case Aide is responsible for providing transportation to clients to and from program as scheduled. Primarily travel based or picking up multiple clients within a common destination. The Juvenile Transportation/Case Aide provides feedback to supervisor(s) and staff regarding any problems or difficulties relating to client transports.

KEY RESPONSIBILITIES

1. Provides transportation to clients from program as per schedule.
2. Engages clients while transporting.
3. Attends trainings and meetings, as needed, to meet the requirements of the position.
4. Maintains mileage log and all other required documentation.
5. Reports vehicle problems to Property Management.
6. Assists in weekly vehicle inspection and completion of forms.
7. Reports any difficulties with clients while transporting to supervisor.
8. Observes all traffic laws, safety regulations and safety procedures, i.e., safety belt use.
9. Supervises behavior of clients while in the agency vehicle and immediately reports any incidents or disclosures.
10. Engages in strength-based, culturally competent, trauma-informed and gender responsive interactions with clients/families.
11. Upholds all program expectations.
12. Promotes a safe, welcoming environment with a focus on risk reduction and positive behavior change.
13. Responsible for maintaining cleanliness within the vehicle.

Experience and Skills

EDUCATION

• High school diploma or equivalent required. Associates in Human Services or related field preferred.

EXPERIENCE / REQUIREMENTS

• Valid driver’s license and ability to drive a motor vehicle.
• Minimum of 3 years driving experience.
• No more than one moving violation or accident within the past three years.
• No DWI or DUI convictions.
• 1-2 years’ experience in transporting children or youth.
• Must be punctual and flexible with scheduling. Evenings and some weekends required.
• Some knowledge of Juvenile Justice System or Child Protective Services per applicable program.
• Must be culturally competent to serve diverse client population.
• Bicultural, Bilingual (English/Spanish) preferred.
• Ability to work in team environment.
• Ability to communicate effectively and to carry out basic clerical duties.
• Physically able to perform the essential functions of the position, with or without reasonable accommodations.

Job Benefits

Our benefits package supports your whole life with comprehensive health coverage, generous paid time off, and employer-matched retirement savings. We also invest in your growth through tuition assistance (Loan Forgiveness Program – NHSC, tuition reimbursement and Student Loan Repayment).