Claims Administrator

We are looking for a detail-oriented individual to support workers’ compensation claim administration for a contract position. In this role, you will partner with internal teams and external insurance contacts to help oversee claim activity, maintain accurate records, and support timely resolution of case matters. This opportunity is well suited to someone who communicates clearly, stays organized in a fast-paced environment, and can balance independent work with cross-functional collaboration.

Responsibilities:
• Partner with internal stakeholders and external claims contacts to support the review, administration, and progression of workers’ compensation cases.
• Track each claim from initial notice through closure, ensuring updates, documentation, and next steps are recorded accurately and on time.
• Gather and organize supporting materials such as records, statements, and relevant compliance information to assist with claim evaluation.
• Communicate claim developments to teams such as safety, operations, finance, administration, risk management, and legal as needed.
• Help coordinate medical appointment updates, worker status information, and modified duty considerations to support effective case handling.
• Contribute to claim intake, investigation, documentation, and follow-up processes that improve consistency and visibility across cases.
• Assist with exposure review, cost awareness, and case activity monitoring in collaboration with third-party administrators and business partners.
• Maintain thorough reporting on claim progress and management activity to support informed decision-making and cost control.

Qualifications:

• At least 2 years of experience in an administrative or closely related support role.
• Postsecondary education or an equivalent combination of education and practical experience.
• Strong written and verbal communication skills with the ability to share information clearly across multiple groups.
• Solid organizational skills and careful attention to detail when managing records, timelines, and follow-up tasks.
• Proficiency with Microsoft Office applications and general computer-based work tools.
• Ability to work independently, stay proactive, and maintain a results-focused approach.
• Experience with workers’ compensation claims, insurance administration, or case coordination is preferred.
• Bachelor’s degree in Business, Finance, or a related field is preferred.

Compensation

$18.00-$20.00 Hourly

About Us

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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