Medical Front Desk

A Healthcare Company is looking for an experienced Medical Front Desk team member to support a busy healthcare office in California. This Medical Receptionist opportunity is ideal for someone who enjoys creating a positive patient experience while keeping daily front office operations organized and efficient. The Medical Receptionist will serve as a key point of contact for patients, coordinate appointments, and help maintain accurate administrative records in a fast-paced medical setting.

Key Responsibilities:

• Welcome patients warmly at check-in and create a detail-oriented, reassuring experience from arrival through departure.

• Manage incoming calls and front desk inquiries, providing clear information and directing requests appropriately.

• Coordinate new, existing, and follow-up visits by arranging, confirming, and adjusting appointments through the office scheduling system.

• Review intake documents and insurance details for completeness and accuracy while safeguarding confidential patient information.

• Update patient files and enter information into office records promptly to support compliance and organized documentation.

• Reach out to patients or prospective clients to respond to inquiries and secure follow-up appointments when needed.

• Work closely with clinical and administrative team members to ensure the daily schedule is aligned and patient flow remains efficient.

• Provide general clerical and operational assistance to office leadership and medical staff as priorities arise.

Benefits: Health, Dental, Vision, 401k, and Sick Time Off.

Qualifications:

Qualifications:

• At least 2 years of experience working in a medical office or similar healthcare front desk environment.

• Demonstrated ability to handle patient check-in, appointment coordination, and inbound phone communication professionally.

• Working knowledge of HIPAA standards and the importance of maintaining patient privacy and confidentiality.

• Experience verifying patient information and supporting accurate administrative recordkeeping.

• Strong interpersonal skills with the ability to remain composed and solution-oriented in a busy setting.

• Comfortable using scheduling platforms and standard office systems to manage appointments and documentation.

• Prior exposure to medical billing or related front office financial processes is preferred.

Compensation

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