Account Receivable Representative

Watkins Wellness is hiring an Accounts Receivable Representative to join our Accounting team!

DISCOVER

At Watkins Wellness, operational excellence depends on accurate financial processes behind the scenes. As a Representative, Accounts Receivable, you'll help ensure customer payments, account activity, and financial records are processed accurately and efficiently, supporting both the business and the dealer experience. Your work plays an important role in maintaining the integrity of Accounts Receivable operations and the financial information used to support decision-making across the organization.

In this role, you'll combine attention to detail with problem-solving and collaboration. You'll manage the application and reconciliation of customer payments, research payment discrepancies, process account adjustments, and help maintain accurate dealer account records. Whether you're reviewing payment files, investigating short pays, or uploading large credit and debit memo datasets, your contributions help keep financial transactions moving smoothly and accurately.

You'll also serve as a key partner to financial institutions, dealers, and internal teams by helping resolve questions, maintain supporting documentation, and ensure information is properly recorded and accessible. Your efforts help support strong internal controls, compliance with company standards, and the efficient operation of the Accounts Receivable function.

Beyond day-to-day transaction processing, you'll contribute to reporting activities, month-end close processes, audits, and continuous improvement efforts that help strengthen the effectiveness of the Accounting team and support the ongoing success of Watkins Wellness.

YOUR RIPPLE EFFECT

• Do you enjoy bringing accuracy and organization to high-volume financial processes? Monitor banking and payment portals, review and validate daily payment files, apply customer payments, and ensure transactions are accurately recorded and reconciled within dealer accounts.
• Are you skilled at investigating discrepancies and solving problems? Research short pays, reconcile account activity, resolve payment variances, and work across multiple information sources to maintain accurate dealer ledger balances and account records.
• Do you thrive when working with large datasets and financial transactions? Validate and upload credit and debit memo files, process account adjustments and write-offs, and complete dealer account maintenance activities in accordance with company guidelines and approval requirements.
• Can you maintain the documentation that supports strong financial controls? Organize and manage daily and monthly Accounts Receivable records, including banking reports, remittance documentation, account maintenance requests, refund requests, and other supporting files to ensure records remain complete, accessible, and audit-ready.
• Do you enjoy partnering with others to keep operations running smoothly? Communicate with financial institutions, dealers, and internal departments to resolve questions, support payment processing activities, and provide timely information through email, Teams, and phone interactions.
• Are you motivated by continuous improvement and team success? Support management reporting and presentations, assist with month-end close and audit activities, provide backup support to Credit and Collection Representatives, and identify opportunities to improve processes and efficiency.
   

WHAT YOU BRING

• Associate degree or equivalent combination of education and experience.
• 2 to 3 years of related experience or training in an accounting environment.
• Understanding of Accounts Receivable processes and concepts.
• Accounts Receivable experience preferred.
• Experience using Microsoft Office applications, particularly Excel and Word.
• ERP system experience helpful.
• Accurate alpha and numeric data entry skills.
• Strong organizational skills, attention to detail, and the ability to effectively prioritize work.
• Excellent research, problem-solving, and time management skills.
• Strong written and verbal communication skills with the ability to work effectively across departments, service providers, and customers.
• Ability to prepare reports, worksheets, charts, schedules, procedures, and other business documents, and present information to coworkers, managers, and leadership.

WHAT YOU’LL GET

At Watkins Wellness, we believe that everyone should ‘Feel good. Live well’. We offer employees the opportunity to join a dynamic, growing industry leader with an outstanding and well-deserved reputation for leadership and commitment to our employees, customers and community. Our employees are eligible to receive exceptional health and wellness benefits, paid time off, company bonus, profit sharing, 401k match, education assistance, and much more. We are proud of the people we are and the products we make — products that make a difference to the health and well-being of others.

We look for candidates that exhibit The Watkins Way (always Ethical, endeavors to be Transparent, embraces Inclusion, welcomes Diverse backgrounds and perspectives, Accommodating, believes in Work-Life Balance, puts Safety First, Accountable, values Relationships, Passionate, Team Player, and Goal Driven).

The employee must frequently lift and move up to 10 pounds and occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, color vision, peripheral vision and depth perception. The noise level in the work environment is usually quiet. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

Hiring Range: $19.90 - 31.18

Many factors affect actual compensation including but not limited to experience, education, skills, and geographic location

Company: Watkins Wellness

Shift 1 - 10 (United States of America)

Full time

Watkins (the “Company”) is an equal opportunity employer and we strive to employ the most qualified individuals for every position. The Company makes employment decisions only based on merit. It is the Company’s policy to prohibit discrimination in any employment opportunity (including but not limited to recruitment, employment, promotion, salary increases, benefits, termination and all other terms and conditions of employment) based on race, color, sex, sexual orientation, gender, gender identity, gender expression, genetic information, pregnancy, religious creed, national origin, ancestry, age, physical/mental disability, medical condition, marital/domestic partner status, military and veteran status, height, weight or any other such characteristic protected by federal, state or local law. The Company is committed to complying with all applicable laws providing equal employment opportunities. This commitment applies to all people involved in the operations of the Company regardless of where the employee is located and prohibits unlawful discrimination by any employee of the Company.

Watkins is an E-Verify employer. E-Verify is an Internet based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of their newly hired employees in the United States. Please click on the following links for more information.

E-Verify Participation Poster: English & Spanish
E-Verify Right to Work Poster: English & Spanish