Collections Specialist

We are looking for a Collections Specialist to support account recovery efforts for a long-term contract opportunity based in Uniondale, New York. This position focuses on managing a high volume of commerical collections while maintaining clear and detail-oriented communication with customers and internal teams. The ideal candidate will be comfortable reviewing account status, resolving payment issues, and using Excel to track collection activity and support reporting.

Responsibilities:

• Manage outreach to commercial accounts with past-due balances and work toward timely payment resolution.

• Review account histories, payment activity, and credit details to determine appropriate collection actions.

• Communicate with customers by phone and email to negotiate payment arrangements and address billing concerns.

• Maintain accurate records of collection efforts, customer responses, and next steps in internal tracking tools.

• Collaborate with internal departments to investigate disputed balances and clear outstanding issues affecting payment.

• Prepare and update collection spreadsheets, status reports, and aging summaries using Microsoft Excel.

• Monitor assigned accounts regularly to prioritize high-risk balances and escalate matters when needed.

Qualifications:

• Experience handling collections for commercial accounts

• Working knowledge of credit and collections practices, including account follow-up and payment resolution.

• Familiarity with standard collection processes and documentation requirements.

• Proficiency in Microsoft Excel for tracking activity, organizing data, and preparing reports.

• Strong written and verbal communication skills with a detail-oriented and customer-focused approach.

• Ability to manage multiple accounts efficiently while maintaining attention to detail.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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