E-Billing and Collections Specialist
Responsibilities:
• Oversee the end-to-end electronic billing cycle, from invoice preparation and submission through follow-up and final resolution.
• Apply client-specific billing requirements and firm policies to help ensure invoices are accurate, compliant, and submitted on time.
• Maintain billing profiles, matter details, and client instructions within billing systems to support proper setup and ongoing accuracy.
• Address invoice rejections by researching issues, making corrections, and resubmitting or appealing charges when appropriate.
• Track client budgets and accruals, ensuring updates and submissions are completed within required timeframes.
• Support collections efforts by reviewing aged receivables, contacting clients regarding overdue balances, and documenting follow-up activity.
• Work closely with attorneys and administrative staff to investigate billing questions, reconcile discrepancies, and resolve payment-related concerns.
• Process vendor-related billing items connected to e-billing operations and assist with authorized adjustments, partial payments, and write-offs in line with policy.
• Build productive relationships with client finance contacts and e-billing administrators to facilitate efficient invoice handling and payment processing.
• Recommend workflow improvements that strengthen billing accuracy, reduce delays, and improve collections performance.
Qualifications:
• At least 3 years of law firm billing experience, including substantial responsibility for electronic billing.• Practical experience using legal e-billing platforms such as TyMetrix 360, CounselLink, Collaborati, Legal Tracker, Passport, Brightflag, Bottomline Legal eXchange, Legal-X, or comparable systems.
• Strong knowledge of billing guideline compliance, invoice rejection management, appeals, budget tracking, accruals, and legal billing formats.
• Proficiency with Microsoft Excel, Word, Outlook, and Adobe Acrobat or similar document tools.
• Solid analytical and mathematical skills with the ability to review account activity and identify discrepancies accurately.
• Strong written and verbal communication skills, with the ability to interact effectively with clients and internal stakeholders.
• High level of organization and attention to detail, with the ability to manage deadlines in a fast-paced legal setting.
• Bachelor’s degree in Accounting, Business, or a related field preferred; comparable relevant experience will also be considered.
Compensation
$70,000.00-$80,000.00 YearlyAbout Us
Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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