Workers Comp - Med Only Adjuster

Robert Half are looking for a Workers Comp - Med Only Adjuster to support the handling of medical-only workers’ compensation claims in Decatur, Georgia. This Contract position is ideal for someone who can balance accurate documentation, responsive communication, and timely follow-through in a fast-paced claims environment. The role focuses on reviewing claim information, coordinating with key parties, and maintaining compliant records while working within established workers’ compensation guidelines. Ideal candidate will be someone who has done worker's comp claims in-house without a 3rd Party admin and has used Origami Risk.

Responsibilities:

• Evaluate incoming injury reports and supporting documents to verify completeness, accuracy, and readiness for claim setup in the claims system.

• Manage low-complexity medical-only workers’ compensation files by monitoring activity, updating records, and following direction from senior claims staff.

• Gather payroll or wage information as needed to support benefit calculations and assist with preparing authorized payments or related documentation.

• Communicate with employees, employers, and medical providers to provide claim status updates, explain next steps, and request outstanding information.

• Review medical reports, invoices, and treatment documentation to confirm alignment with approved care and applicable fee schedules or regulatory standards.

• Support escalated or litigated matters by organizing claim materials, assembling relevant records, and preparing documentation for file review or settlement discussions.

• Maintain accurate electronic claim files and produce clear correspondence, including notices, status letters, and return-to-work communications.

• Track deadlines and documentation requirements to help ensure files remain current, organized, and compliant with applicable workers’ compensation rules.

Qualifications:

• High school diploma or equivalent is required; additional education in business, human resources, or a related field is preferred.
• At least 1–2 years of experience in administrative support, customer service, claims operations, or a similar business setting is preferred.
• Valid adjuster licensing is required, or the ability and willingness to obtain the appropriate state license within 12 months of employment.
• Working knowledge of Microsoft Word, Excel, Outlook, and other data entry or enterprise business systems.
• Familiarity with workers’ compensation processes, medical claims handling, healthcare billing, or basic medical terminology is a plus.
• Strong written and verbal communication skills with the ability to interact professionally and empathetically with multiple stakeholders.
• Excellent organizational skills, attention to detail, and the ability to manage competing priorities under time-sensitive deadlines.
• Basic analytical and math skills, including the ability to identify inconsistencies and review claim-related financial information accurately.

Compensation

$27.71-$32.09 Hourly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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