Patient Access Specialist

We are looking for a Patient Access Specialist to support front-end patient services in Virginia. This contract to hire role is ideal for someone who enjoys creating a welcoming experience while handling registration, scheduling, and insurance-related tasks in a busy healthcare setting. The role requires strong attention to detail, professionalism, and the ability to communicate clearly with patients, visitors, and internal teams.

Responsibilities:

• Greet patients and visitors in a courteous manner and help create a positive first impression at the point of service.

• Complete patient intake activities, including entering demographic information and maintaining accurate account details.

• Confirm insurance coverage and review required information to help support timely and correct patient processing.

• Coordinate appointment scheduling, send confirmations, and assist with follow-up communication as needed.

• Collect co-payments and other patient balances while maintaining accurate daily cash-handling records.

• Partner with clinical and administrative staff to keep patient movement efficient and support smooth office operations.

• Respond to patient questions and concerns professionally, resolving routine issues and directing more complex matters appropriately.

• Maintain confidentiality of patient information by following healthcare privacy standards and internal policies.

Qualifications:

• Previous experience in patient registration, patient access, or a similar medical front-desk role, or general experience in customer service/admin work.

• Ability to assist patients professionally while delivering clear and compassionate customer service.

• Working knowledge of appointment scheduling processes and patient intake coordination.

• Familiarity with insurance verification and collection of required patient information.

• Strong data entry skills with close attention to accuracy and completeness.

• Ability to manage multiple tasks effectively in a fast-paced medical setting.

• Solid verbal and written communication skills and a dependable, team-oriented approach.

Compensation

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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