Senior NetSuite Administrator

Mitchell International


Senior NetSuite Administrator

US--Remote

Job ID: 26-19297
Type: Regular Full-Time
# of Openings: 1
Category: Information Technology
Mitchell International, Inc.

Overview

At Enlyte, we combine innovative technology, clinical expertise, and human compassion to help people recover after workplace injuries or auto accidents. We support their journey back to health and wellness through our industry-leading solutions and services. Whether you're supporting a Fortune 500 client or a local business, developing cutting-edge technology, or providing clinical services you'll work alongside dedicated professionals who share your commitment to excellence and make a meaningful impact. Join us in fueling our mission to protect dreams and restore lives, while building your career in an environment that values collaboration, innovation, and personal growth.

 

Be part of a team that makes a real difference.

Responsibilities

This is a full-time remote position that can be located anywhere in the U.S.
Candidates must be willing to work 8am to 5pm PST time zone. 

We are seeking an experienced Senior Business Systems Analyst and NetSuite Administrator to lead our NetSuite ERP platform initiatives and provide strategic support across our finance organization. This is a hands-on role requiring someone who can balance competing priorities, communicate effectively across all organizational levels, and drive continuous improvement in our financial systems and processes. You will serve as a trusted advisor to functional leaders, acting as the primary liaison between business stakeholders and technical resources. Your ability to understand complex business challenges, coordinate project delivery, and translate between technical and non-technical audiences will be critical to success. Additionally, you'll provide support on an as-needed basis, stepping in to triage and troubleshoot issues and mentor team members.

 

Key Responsibilities -

Strategic & Leadership:

• Serve as the go-to subject matter expert and product owner for the NetSuite platform
• Lead project coordination and delivery by managing timelines, milestones, stakeholder communication, and cross-functional team activities
• Drive the NetSuite roadmap by identifying optimization opportunities, recommending best practices, and challenging the status quo
• Manage and prioritize competing business demands while maintaining focus on strategic initiatives

Functional Expertise & Support:

• Provide deep expertise across NetSuite finance modules including: customized envormnet, fixed assets, ARM (Advanced Revenue Management), AR, AP, revenue recognition, general ledger, planning, audit, and reporting
• Work closely with functional leaders to understand business challenges and recommend optimal solutions
• Serve as the primary support resource for end-users, providing guidance, training, and troubleshooting across departments
• Manage support requests through ticket systems with clear prioritization and follow-through
• Provide ticket and triage support on as-needed basis
• Mentor and guide support team members on technical and functional challenges

Technical Administration & Operations:

• Oversee NetSuite configuration, customization, and ongoing system administration
• Manage and support customizations including: custom objects, integrations, workflow rules, approval processes, page layouts, security, validation rules, custom buttons/links, and custom fields
• Support data import processes, migrations, and bi-annual platform updates
• Customize, maintain, and optimize reports, dashboards, workbooks, and saved searches
• Coordinate testing, planning, and execution of system changes and updates
• Perform day-to-day operations, maintenance, and troubleshooting activities

Communication & Stakeholder Management:

• Communicate clearly and effectively with diverse audiences—tailoring technical complexity, tone, and content based on stakeholder needs
• Provide executive-level summaries for leadership and detailed technical guidance for implementation teams
• Document processes, decisions, and lessons learned to support organizational knowledge
• Act as a bridge between business users and technical resources, translating requirements and solutions

Qualifications

• Bachelor's Degree in CS or related field required, (or equivalent combination of NetSuite and ERP experience)
• Minimum 5+ years as a NetSuite Administrator or Business Systems Analyst 
• Critical Requirement: Demonstrated experience working in large organizations (2,000+ employees) where you've successfully managed competing priorities, stakeholder expectations, and complex organizational dynamics
• Support Experience: Proven background providing Tier 2/Tier 3 support in an organization—demonstrating ability to troubleshoot complex issues, manage escalations, and mentor others
• Proven track record supporting NetSuite in highly customized environments with complex financial processes
• Strong understanding of financial processes: billing, payments, AR, AP, revenue recognition, general ledger, planning, audit, and reporting

Technical & Analytical Skills:

• Strong problem-solving and analytical abilities in complex, multi-stakeholder environments
• Hands-on knowledge of NetSuite modules and features: custom workflows, custom records, role management, integration setup, dashboards, searches/reports, SuiteAnalytics, SuiteFlow
• Ability to learn and support customized billing, contracts, fixed assets, and customer portal implementations
• Comfortable working with technical teams and understanding system architecture and data flows
• Ability to work in a support managing criticality, triaging, and prioritizing incidents and tasks

Soft Skills & Attributes:

• Excellent written and verbal communication skills with ability to adapt messaging for different audiences
• Strong organizational and time management skills—ability to juggle multiple priorities and maintain focus
• Proactive, self-managed, and driven to seek continuous improvement and upskilling
• Demonstrated curiosity and willingness to challenge the status quo
• Ability to work collaboratively across departments and multiple business disciplines
• Confident in providing support, training, and guidance to end-users at all levels

Preferred Qualifications:

• NetSuite Administrator Certification or relevant NetSuite certifications
• Technical development skills (JavaScript, TypeScript, SQL) or exposure to custom development
• Experience with AI-assisted tools or emerging technologies in ERP environments
• Background in financial operations, accounting, or finance systems
• Experience leading or coordinating cross-functional projects
• Degree in Information Technology, Business, Finance, or related field

Benefits

We’re committed to supporting your ultimate well-being through our total compensation package offerings that support your health, wealth and self. These offerings include Medical, Dental, Vision, Health Savings Accounts / Flexible Spending Accounts, Life and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a lifetime of healthier living. Benefits eligibility may differ depending on full-time or part-time status. Compensation depends on the applicable US geographic market. The expected base pay for this position ranges from $98,750 - $127,000 annually, and will be based on a number of additional factors including skills, experience, and education.  

 

The Company is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability.  

 

Don’t meet every single requirement? Studies have shown that women and underrepresented minorities are less likely to apply to jobs unless they meet every single qualification. We are dedicated to building a diverse, inclusive, and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

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Equal employment opportunity, including veterans and individuals with disabilities.

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