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Posted August 20, 2026
Pilot Company

Coordinator, Procurement

Knoxville, Tennessee, United States Full Time
Reference: 36050

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

The purpose of this job is to provide product and services sourcing as well as store support encompassing response and resolution to store needs and problems.

In this role you would:
  • Administer ticket system submissions and manage the purchasing inbox; answer questions accordingly, and distribute requests to the appropriate purchasing team member.
  • Manage day-to-day interactions with vendors and administer assigned services accordingly.
  • Place orders for company travel centers or food concepts as needed; follow up with vendors and stores to ensure the stores received the goods and services requested.
  • Support Virtual warehouse system including trouble shooting and coordination of resolution with service provider and vendors.
  • Assist internal members in the setup of new vendors with Pilot Accounts Payable.
  • Model behaviors that support the company's common purpose; ensure guests and team members are supported at the highest level.
  • Assist leadership with required monthly and ad hoc reporting.
  • Follow up with internal members to facilitate the closure of tickets.
  • Ensure all activities are in compliance with rules, regulations, policies, and procedures.
  • Perform routine data analysis on vendor performance and metrics

Qualifications
  • Bachelors Degree in Business, Supply Chain or related field preferred.
  • Intermediate Microsoft Office skills
  • Ability to multitask
  • Strong written and verbal communication skills
  • Effective problem solving and situation analysis skills
  • Strong organizational and follow-up skills
  • Ability to prioritize
  • This position requires candidates to be legally authorized to work in the United States without employer sponsorship.

Additional Information
  • Nation-wide Medical Plan/Dental/Vision
  • 401(k) Flexible Spending Accounts
  • Adoption Assistance
  • Tuition Reimbursement
  • Weekly Pay

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