Mail & Print Services Assistant - Level 2

We are looking for a dependable Mail & Print Services Assistant - Level 2 to support daily mailroom, shipping, receiving, and print-related operations. This long-term contract opportunity is ideal for someone who thrives in a fast-moving office services environment and can help keep materials, packages, and sensitive deliveries organized, secure, and on schedule. The role requires strong operational judgment, attention to detail, and the ability to coordinate service activities while maintaining a high standard of service.

Responsibilities:
• Lead day-to-day mailroom and shipping activities by guiding staff, organizing coverage, and helping balance workloads during busy periods and special events.
• Receive, document, store, and distribute incoming and outgoing packages, samples, and sensitive materials while preserving clear tracking records and secure handling practices.
• Coordinate high-volume product and package movement to support event activity, ensuring timely processing, accurate routing, and careful storage.
• Maintain operational guidelines for mail, shipping, and receiving services, and communicate process expectations to promote consistent compliance across the team.
• Use shipping, postage, and package tracking systems to monitor deliveries, prepare shipments, and support accurate status updates for internal stakeholders.
• Troubleshoot service disruptions, investigate the source of issues, and put practical solutions in place to restore efficient operations.
• Identify ways to improve accuracy, turnaround time, and security within mailroom workflows, especially during peak demand periods.
• Track departmental shipping activity and related costs, contribute to reporting, and support efforts to improve operational efficiency.
• Deliver attentive service in all interactions while protecting confidential information and handling high-value items with care and discretion.

Qualifications:

• High school diploma or equivalent required.
• At least five years of relevant experience in mailroom operations, shipping and receiving, logistics, or office support services.
• Previous experience overseeing staff, coordinating daily assignments, or serving in a lead or supervisory capacity.
• Working knowledge of package intake procedures, shipment tracking, secure handling methods, and chain-of-custody practices.
• Proficiency with Microsoft Office applications, including Excel, Word, Outlook, and Teams; familiarity with collaboration platforms such as Slack, Zoom, and Box is helpful.
• Experience using major shipping or mail management tools, including FedEx and comparable package tracking or postage systems.
• Strong organizational skills with the ability to prioritize multiple tasks, adapt to changing volume, and maintain accuracy under pressure.
• Demonstrated professionalism, sound judgment, and discretion when working with confidential materials and stakeholder requests.

Compensation

$29.00-$29.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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