Dispatcher

We are looking for a Dispatcher to join a team in Wilmington, Massachusetts for a Long-term Contract opportunity. This position is ideal for someone who thrives in a fast-moving environment, stays organized under pressure, and communicates clearly with both customers and internal teams. The right candidate will help coordinate daily activity, keep schedules on track, and ensure information is shared accurately and promptly.

Responsibilities:
• Coordinate daily dispatch activity by assigning work, adjusting schedules, and keeping operations running efficiently.
• Maintain up-to-date communication with team members to ensure priorities, timing, and service needs are clearly understood.
• Respond to incoming calls and service requests with professionalism while gathering accurate details for proper routing.
• Organize schedules and logistics to support timely coverage and efficient use of available resources.
• Monitor changes throughout the day and make quick decisions to resolve conflicts, delays, or urgent requests.
• Enter and update dispatch-related information in computer-based systems with a high level of accuracy.
• Provide strong customer support by sharing status updates and addressing questions in a clear and helpful manner.

Qualifications:

• Previous experience in dispatching or a similar coordination-focused role is strongly preferred.
• Strong scheduling and logistics coordination skills with the ability to manage multiple priorities at once.
• Proven ability to stay organized and work quickly in a fast-paced environment.
• Customer service experience, including handling calls and communicating effectively with a wide range of contacts.
• Familiarity with computer-aided dispatch systems or other dispatch-related software is preferred.
• Excellent verbal communication skills and attention to detail.
• Ability to collaborate closely with a team while keeping information current and accurate.

Compensation

$22.00-$28.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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