Payroll Operations Employee Services Specialist Greenvill...

We are looking for a detail-oriented Payroll Operations Employee Services Specialist to support payroll administration and employee service activities for a large, multi-state workforce in Greenville, South Carolina. This Long-term Contract position plays a key role in ensuring payroll data is processed accurately, employee questions are addressed promptly, and compliance standards are upheld across payroll operations. The role works closely with internal partners and an external payroll services provider to maintain timely payroll execution, resolve issues, and support audit-ready documentation.

Responsibilities:
• Coordinate daily payroll activities with the managed services provider to help deliver complete, accurate, and timely payroll processing.
• Enter and maintain employee job, compensation, and personal data that does not transfer automatically between HR and payroll platforms.
• Review payroll reports before and after processing, investigate inconsistencies, and make corrections to reduce errors and maintain data integrity.
• Reconcile differences between HR records and payroll system information, researching root causes and resolving outstanding issues.
• Respond to employee, manager, and business partner inquiries related to pay, deductions, taxes, time entry, and personnel records.
• Support wage garnishment administration and assist with off-cycle payroll processing to meet regulatory and business requirements.
• Track, update, and close service requests using case management tools while providing clear follow-up on open items.
• Partner with HR, Benefits, Compensation, Finance, and other stakeholders to address payroll-related requests and operational needs.
• Maintain supporting documentation and follow internal controls, audit standards, confidentiality rules, and data privacy requirements at all times.
• Serve as a knowledgeable resource on payroll and timekeeping processes, including system functionality and related operational procedures.

Qualifications:

• Associate degree or a comparable combination of education and relevant payroll experience.
• 3-5 years of experience processing multi-state payroll for a workforce of approximately 5,000 or more employees.
• Working knowledge of the full payroll cycle, including data input, payroll review, processing, validation, and post-payroll activities.
• Ability to interpret and apply federal, state, and local payroll, labor, and employment regulations.
• Strong analytical, organizational, and problem-solving skills with a high level of accuracy and attention to detail.
• Experience using payroll or HRIS platforms such as GlobalView, Ceridian Dayforce, SAP, or similar systems is preferred.
• Payroll certification, such as CPP or FPC, is preferred.

Compensation

$31.35-$36.30 Hourly

About Us

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