Accounts Receivable Analyst

We are looking for an Accounts Receivable Analyst to support deduction research and resolution for customer accounts in Charlotte, North Carolina. This Contract position is ideal for a detail-oriented finance specialist who can analyze payment discrepancies, reconcile balances, and work through disputed items with accuracy and urgency. The person in this role will partner across billing, cash applications, and collections activities to reduce outstanding deductions and improve account health.

Responsibilities:
• Investigate customer payment variances, including short pays, chargebacks, and deduction-related disputes, to determine root cause and next steps.
• Review claims tied to pricing differences, freight issues, shipment shortages, returns, and promotional programs, and confirm whether each item is justified.
• Prepare and process credit memos or debit memos as needed to resolve account discrepancies in a timely manner.
• Reconcile assigned customer accounts by comparing open receivables, payment activity, and deduction balances to supporting documentation.
• Maintain clear records for every deduction reviewed, documenting findings, resolution status, and whether the claim is valid or recoverable.
• Pursue repayment on unauthorized or unsupported deductions by coordinating with customers and internal partners to recover outstanding amounts.
• Analyze aging and deduction reports to prioritize older items, monitor exposure, and focus efforts on high-value balances across assigned accounts.
• Use Excel tools such as PivotTables and enterprise systems such as Oracle, NetSuite, or similar platforms to organize data and support account analysis.
• Help enforce deduction timelines, including review expectations for items submitted within 90 days, to strengthen ongoing receivables controls.

Qualifications:

• Experience in accounts receivable with a strong emphasis on deductions, short payments, and customer account issue resolution.
• Working knowledge of commercial collections, cash application processes, billing support, and daily cash activity.
• Ability to research and resolve disputes related to pricing, freight, returns, shortages, and promotional allowances.
• Proficiency in preparing or reviewing credit memos, debit memos, and account reconciliation documentation.
• Strong Excel skills, including PivotTables, for analyzing account trends and deduction details.
• Experience using Oracle, NetSuite, or a comparable ERP system in a finance or receivables environment.
• Ability to manage multiple customer accounts and work through deduction balances with strong attention to detail and follow-through.

Compensation

$22.96-$26.59 Hourly

About Us

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