Accounts Receivable Supervisor/Manager

We are looking for an experienced Accounts Receivable Supervisor/Manager to lead billing and receivables operations for a mission-driven nonprofit in Illinois. This role oversees daily revenue cycle activities, supports staff performance, and helps maintain accurate, timely processing of billing, cash posting, and account follow-up. The position also plays an important part in reducing outstanding balances through strong oversight, issue resolution, and coordination with finance and program teams.

Responsibilities:

• Lead the accounts receivable team by directing daily billing, cash application, collections, and related follow-up activities across multiple payer sources.

• Supervise, coach, and develop staff through hiring support, onboarding, training, performance feedback, and resolution of workplace concerns in alignment with company policies.

• Monitor aging reports closely and drive prompt action on overdue accounts, payment delays, denials, and other billing issues to improve collections and limit bad debt exposure.

• Review billing exceptions and rejected claims, identify root causes, and coordinate with internal teams to correct errors and prevent repeat issues.

• Partner with program and finance stakeholders to address operational changes that affect invoicing and ensure billing procedures remain accurate and up to date.

• Prepare or oversee recurring revenue and payer reporting used for invoicing, month-end reconciliation, and revenue recognition activities.

• Manage billing support processes tied to transportation services, managed care plans, Medicaid-related claims, and other assigned reimbursement channels.

• Work with senior finance leadership to evaluate account balances, recommend write-offs when appropriate, and support sound receivables management practices.

• Promote respectful, service-oriented interactions that support the organization's commitment to dignity, independence, and high-quality consumer care.

Benefits:

Generous paid time off

13 Paid holidays

Medical/Dental/Vision Insurance Plans

Employer Paid Insurance: Basic Life/AD& D and Long-Term Disability

Employee Assistance Program

403(b) with company match

Tuition assistance

Eligibility for Public Service Loan Forgiveness

Ongoing training and development opportunities

Qualifications:

• Bachelor’s degree in Accounting required; a high school diploma with at least five years of directly related healthcare billing experience may be considered in place of the degree.
• At least five years of experience in healthcare billing and accounts receivable, including work with cash applications, collections, and aging analysis.
• Minimum of two years of leadership experience overseeing staff within a healthcare billing, reimbursement, or receivables environment.
• Working knowledge of accounting concepts related to billing activity, accounts receivable, revenue recognition, and financial statement impact.
• Ability to research discrepancies, resolve complex billing issues, and prepare or recommend adjusting journal entries when needed.
• Strong written and verbal communication skills with the ability to collaborate effectively across finance, operations, and program teams.
• Proficiency with Microsoft Office applications, especially Excel, Word, and Outlook, along with general comfort using billing and financial systems.
• Valid driver’s license, current auto insurance, and an acceptable motor vehicle record.

Compensation

$63,000.00-$68,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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