Front Desk Coordinator

We are looking for an experienced Front Desk Coordinator to serve as the first point of contact for visitors and callers in Amesbury, Massachusetts. This Contract position is ideal for someone who enjoys creating a welcoming environment while keeping front office operations organized and responsive. The person in this role will manage communications, support guest-facing services, and help ensure daily reception activities run smoothly and effectively.

Responsibilities:
• Welcome visitors, clients, and staff with a detail-oriented approach while providing a positive front office experience.
• Manage incoming calls through a multi-line phone system, direct inquiries efficiently, and take accurate messages when needed.
• Coordinate front desk activities, including visitor check-in, general information support, and day-to-day reception coverage.
• Provide concierge-style assistance by responding to routine questions and helping guests navigate the workplace appropriately.
• Maintain an orderly reception area and support smooth communication between internal teams and external contacts.
• Handle inbound phone traffic effectively, ensuring calls are routed promptly to the appropriate departments or individuals.

Qualifications:

• Previous experience in a front desk, receptionist, or customer-facing administrative role.
• Ability to operate a multi-line switchboard or phone system with confidence and accuracy.
• Strong verbal communication skills and a detail-oriented, service-oriented approach.
• Experience handling inbound calls and managing multiple inquiries in a fast-paced setting.
• Comfortable providing visitor support and concierge-style assistance with attention to detail.
• Reliable organizational skills and the ability to maintain composure while balancing competing front desk priorities.

Compensation

$25.00-$30.00 Hourly

About Us

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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