Customer Service Representative

We are looking for a short-term temporary Lot Attendant/Supervisor for our client in Concord. Lot Attendant/Supervisor is responsible for overseeing daily operations of the parking lot, ensuring a safe, organized, and welcoming environment. This role combines hands-on lot management with excellent customer service and clear communication, as well as supervisory responsibilities for other lot staff.

Lot Attendant/Supervisor Key Responsibilities:

Supervise daily activities of the lot, including directing attendants, monitoring traffic flow, and maintaining lot appearance

Greet and assist customers, providing directions, answering questions, and delivering a high standard of service

Ensure safety protocols and company policies are consistently followed

Manage lot organization by directing vehicle parking and the flow of incoming and outgoing traffic

Resolve customer concerns promptly and professionally

Monitor lot equipment and report any maintenance or safety issues

Train and mentor new lot staff as needed

Maintain accurate records and reports related to lot occupancy and staff attendance

Required Skills and Qualifications:

Excellent customer service and communication skills

Previous experience in a supervisor or team lead role preferred

Ability to multitask and work in a fast-paced environment

Strong organizational and problem-solving abilities

Reliable, punctual, and able to work independently or as part of a team

Physical Requirements:

Ability to stand, walk, and be outdoors for extended periods

Ability to lift up to 25 lbs if needed

If you are interested in this Lot Attendant/Supervisor position, please apply today!

Qualifications:

• Demonstrated strength in customer service with the ability to interact professionally with a wide range of customers
• Clear verbal communication skills and the ability to give accurate directions and updates
• Prior experience in a supervisory or team lead capacity is preferred
• Ability to stay organized, manage multiple tasks, and respond effectively in a fast-paced setting
• Strong problem-solving skills and sound judgment when handling customer concerns or operational issues
• Dependable attendance, punctuality, and the ability to work both independently and with a team
• Ability to stand, walk, and work outdoors for extended periods
• Ability to lift up to 25 pounds as needed

Compensation

$19.00-$19.50 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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