Business Analyst

Position Overview: The Business Analyst is responsible for understanding business change needs, assessing the business impact of those changes, capturing, analyzing, and documenting requirements, and supporting the communication with and delivery of solutions to stakeholders. This role requires 3-5 years of experience in business analysis, with a willingness to take on on-call responsibilities and familiarity with SSO integrations, SAML authentications, and Dynamics CE.

Key Responsibilities:

· Elicit, understand, interpret, and represent functional and non-functional requirements, including business and stakeholder requirements, data and information requirements, data integration, metadata, data quality, service levels, and performance.

· Plan and facilitate requirements elicitation sessions using techniques such as joint application design (JAD) sessions, interviewing, brainstorming, job shadowing, and other requirements elicitation techniques.

· Function as a liaison between the information systems group, vendors, business groups, and other departments as needed.

· Apply judgment in interpreting and delivering business solutions that optimize the user’s experience.

· Articulate technology in terms stakeholders can understand, and conversely articulate business concepts and processes to the technical team.

· Analyze, categorize, document, and validate requirements to the appropriate level of granularity so that technical teams can translate them into system design.

· Work with quality assurance and business teams in defining the QA strategy, test plans, and use cases for QA activities.

· Communicate planned and unplanned activities to appropriate parties as needed.

· Anticipate and understand the impact of changes in business objectives and their effect on project scope as well as the downstream impact.

· Draw business process diagrams to visually represent workflows and processes.

Qualifications:

Qualifications:

· Bachelor’s degree or equivalent plus 3-5 years of professional experience in the business analysis discipline.

· Familiarity with SSO integrations, SAML authentications, and Dynamics CE.

· CBAP and/or CDMP or CBIP certification(s) is preferred.

· Strong analytical and problem-solving skills.

· Excellent communication and teamwork skills.

· Ability to work on-call as needed.

· Exposure to content management in SharePoint is a plus.

· Experience working in SharePoint-based applications is required.

· Experience with tools like ServiceNow, ADO Board, and Azure environment.

· Cloud certification is a plus.

Work Environment:

· This role requires onsite work for 3 days a week.

Additional Information:

· The role involves evaluating new and existing applications, eliciting and documenting systems requirements, and communicating recommendations for appropriate systems alternatives and/or enhancements.

· The Business Analyst will also be responsible for identifying the business impact of systems issues, enhancements, status, and/or risks and facilitating communication as appropriate to stakeholders.

Compensation

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