Collections Specialist

Our company is seeking a detail-oriented and results-driven B2B Collections Specialist to manage business-to-business accounts receivable and ensure timely collection of outstanding invoices. This role requires strong communication, problem-solving, and relationship management skills to work effectively with clients and internal teams while maintaining a high level of professionalism.

Key Responsibilities:

• Manage and monitor a portfolio of business-to-business accounts to ensure timely payment of outstanding invoices.
• Contact customers by phone, email, and written correspondence to follow up on past-due balances.
• Research and resolve billing discrepancies, payment issues, and account disputes in collaboration with internal departments.
• Reconcile customer accounts and maintain accurate collection notes and account records.
• Negotiate payment arrangements when appropriate while preserving positive client relationships.
• Prepare aging reports and provide updates on collection activity to management.
• Support month-end close processes related to accounts receivable and collections.
• Ensure compliance with company policies and applicable regulations related to collections activity.

Qualifications:

• 2+ years of experience in B2B collections, accounts receivable, or credit and collections.
• Strong understanding of accounts receivable processes and aging analysis.
• Excellent verbal and written communication skills.
• Proficiency in Microsoft Excel and ERP/accounting systems.
• Strong attention to detail and organizational skills.
• Ability to prioritize tasks, meet deadlines, and work independently.
• Associate’s or bachelor’s degree in accounting, finance, or a related field preferred.

Compensation

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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