Universal Banker II

Troy Bank and Trust is excited to announce an opportunity to join our team in the Wiregrass Market. 

We are looking for a courteous, reliable, and friendly full-time Universal Banker to support our mission by providing outstanding customer service while building strong customer relationships.  If you have a passion for people and have cash handling experience, we invite you to apply to join our growing team!

As a Universal Banker II, you will be the Customer Ambassador for the bank with the overall purpose of providing quality and efficient personalized banking services to our customers.  The primary role of the Universal Banker II is to support customer engagement by regularly opening new deposit accounts, perform in depth customer service research, and identify opportunities to educate and recommend products and services to help our customers meet their financial goals and needs.  The Universal Banker II also processes consumer and business banking transactions to include balance inquiries, deposits, withdrawals, transfers, check cashing and provide basic account information.  

Responsibilities include but are not limited to:

•    Listen to customer needs and match those needs to the most beneficial services.

•    Resolve customer issues and provide relevant information.

•    Prepare documentation related to deposit accounts and other bank products.

•    Perform routine teller transactions.

•    Comply with regulatory requirements.

•    Manage risk in every transaction and detect fraudulent transactions to prevent losses.

•    Perform branch administration support tasks.

•    Perform Universal Banker II duties at any Troy Bank & Trust location as assigned.

Minimum qualifications include the following:

•    1-3 years banking or finance experience preferred.

•    High school diploma.  Post secondary education a plus.

•    Strong interpersonal and communication skills.

•    Customer satisfaction oriented.

•    Solid working knowledge of Windows and Microsoft Office software.

•    Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.

•    Demonstrated skill in accuracy and attention to detail.

Required Skills/Abilities:

•    Ability and desire to work in a fast-paced environment.

•    Proven dedication to excellence and achieving results.

•    Ability to act with integrity, professionalism, and confidentiality.

•    Reliable, motivated, and organized.

•    Team oriented with the ability to work independently.

Other:

•    Ability to travel between all locations to accommodate staffing needs as required to include temporary or permanent assignment.

•    May support multiple locations to include Dothan, Elba, New Brockton, Troy, and Brundidge. 

Ready to Apply?

If you're looking for an opportunity to be a Customer Ambassador while making a positive impact in the communities we serve, we'd love to hear from you.

To be considered, applicants must complete an online application through our careers website. Candidates should be prepared to provide information regarding their educational background, work experience, and relevant skills. A current résumé is required and may be uploaded during the application process. 

Applications will be reviewed on a rolling basis. Qualified candidates selected to move forward in the hiring process will be contacted regarding next steps, which may include interviews with members of the Retail Banking and Human Resources teams.

Must apply online at: https://troybankandtrust.com/careers/

At Troy Bank & Trust, we combine the personalized service of a community bank with the technology, tools, and resources of a regional institution. We are committed to offering competitive compensation and benefits, including an annual discretionary bonus, health, dental, and vision insurance, 401(k) profit sharing, life insurance, short- and long-term disability coverage, paid time off, and educational assistance.

For more than 100 years, Troy Bank & Trust has remained dedicated to serving the needs of our communities. Learn more about us at www.troybankandtrust.com.

Equal Opportunity Employer/Veterans/Disabilities