Receptionist - Level 1

We are looking for an experienced and service-oriented Receptionist - Level 1 to support daily front desk operations in Pennsylvania. This is a Contract position designed to provide short-term onsite coverage while ensuring a welcoming, organized, and detail-oriented workplace experience for visitors, employees, and business partners. The ideal candidate will balance hospitality, administrative coordination, and issue resolution while maintaining high service standards in a fast-paced office environment.

Responsibilities:

• Welcome guests and employees at the front desk, manage check-in activities, and provide visitor access in accordance with site security procedures.

• Guide visitors to the appropriate destination and help create a detail-oriented, high-touch experience during every interaction.

• Coordinate meeting-related requests, including room reservations, catering arrangements, audiovisual support, and confirmation of event details.

• Respond to workplace service needs by submitting and tracking maintenance or janitorial requests and following up with vendors or internal teams until resolved.

• Handle questions, concerns, and service issues from staff, guests, and colleagues, escalating matters when necessary and working toward timely resolution.

• Support general office operations through supply monitoring, meeting coordination, presentation preparation, and upkeep of shared workplace equipment.

• Prepare client-facing materials that align with established brand standards and assist with presentations for a range of audiences when needed.

• Communicate effectively with executive assistants, scheduling contacts, and senior leaders to coordinate workplace and event-related needs.

• Assist with onsite events by organizing logistics, arranging room setup and breakdown, and ensuring required materials are delivered and ready for use.

• Follow building emergency and safety procedures, identify routine and non-routine issues, and take appropriate action using established guidelines.

Qualifications:

• Prior experience in reception, front desk support, hospitality, or office services in a detail-focused environment.
• Strong customer service skills with the ability to interact confidently and courteously with visitors, employees, vendors, and senior executives.
• Proficiency with Microsoft Office applications, including Outlook, Word, and Excel.
• Ability to manage multiple priorities such as reservations, work orders, supplies, and event support with strong attention to detail.
• Comfortable handling sensitive situations, resolving complaints effectively, and knowing when to escalate issues appropriately.
• Working knowledge of office procedures, workplace safety practices, and visitor security protocols.
• Strong verbal and written communication skills, including the ability to create high-quality materials and support presentations.
• Dependable, proactive, and capable of following standardized processes while exercising sound judgment in day-to-day tasks.

Compensation

$17.00-$17.86 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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