Account Specialist

We are looking for an organized Account Specialist to support daily client account activities near Mahwah, New Jersey. This contract position has the potential to become permanent and will partner closely with an Account Manager to handle administrative requests, coordinate service-related tasks, and keep projects moving efficiently. The ideal candidate is detail-oriented, responsive, and comfortable managing multiple priorities while serving as a reliable point of support for account operations.

Responsibilities:

• Carry out daily assignments provided by the Account Manager and adjust focus as business priorities change throughout the day.

• Research internal company resources to gather accurate information, respond to questions, and build familiarity with association-related matters.

• Prepare and submit proposal requests for upcoming projects, ensuring all required details are complete and properly documented.

• Create and process work orders while monitoring each request through completion in alignment with established procedures.

• Draft and distribute routine account correspondence, including budget notices, annual meeting communications, and form-related letters.

• Coordinate with vendors to obtain project proposals, review scope details, compare pricing, and organize information for decision-making.

• Track project updates and communicate relevant status information to the community and other stakeholders as needed.

• Support the overall execution of account services by maintaining organized records and helping ensure timely follow-up on open items.

Qualifications:

• Prior experience in account support, administrative coordination, customer service, or a related operational role.
• Ability to manage incoming phone calls professionally and communicate clearly with internal teams, vendors, and clients.
• Experience preparing proposal-related documentation and handling service or project requests with strong attention to detail.
• Familiarity with work order coordination and the ability to monitor tasks from initiation through completion.
• Strong organizational skills with the capacity to manage multiple assignments and shifting priorities effectively.
• Proficiency in written communication, including the preparation of letters, notices, and other business correspondence.
• Comfortable reviewing proposal details, comparing pricing, and identifying key differences in scope of work.

Compensation

$23.75-$27.50 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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