Technical Parts Specialist – Diesel Generators

We are looking for a knowledgeable Technical Parts Specialist to support customers and provide quotes with selecting the correct components and accessories for power generation equipment in Long Beach, California. This Long-term Contract position is ideal for someone who combines strong customer service expertise with a consultative, service-focused approach to sales support. The role centers on helping clients understand technical options, resolve parts-related questions, and secure the right solutions to keep equipment operating reliably.

Responsibilities:

• Advise customers on suitable diesel generator parts and accessories by reviewing equipment needs, performance concerns, and application requirements.

• Support sales activity by preparing part recommendations, identifying complementary items, and strengthening customer relationships through responsive service.

• Apply technical knowledge of engines, alternators, controls, cooling assemblies, fuel delivery systems, and electrical components to guide purchasing decisions.

• Coordinate with inventory and approved suppliers to locate required items, confirm availability, and help maintain stock coverage for commonly requested parts.

• Educate clients on proper part usage, basic maintenance considerations, and troubleshooting steps, while directing more complex service matters to technicians when needed.

• Assess reported generator issues and recommend practical replacement parts or related solutions based on operating symptoms and system information.

• Process quotes, orders, invoices, shipment updates, and warranty-related documentation with accuracy and timely follow-through.

• Keep current on developments in diesel generator products, parts availability, and market trends to provide informed support to customers and internal teams.

Qualifications:

• Strong working knowledge of diesel generators and major system components, including mechanical and electrical assemblies.
• Previous experience in parts support, technical sales, equipment service, or a similar role within power generation, heavy equipment, or related industries.
• Ability to read and interpret parts catalogs, technical manuals, wiring diagrams, and equipment documentation.
• Effective communication skills with the ability to translate technical information into clear guidance for customers.
• Proven customer service skills and the ability to manage inquiries with professionalism, accuracy, and urgency.
• Experience with order entry, inside sales, inbound customer support, or post-sales support activities.
• Comfortable using inventory systems and standard business software such as Excel, Word, and Outlook.

Compensation

$19.00-$22.00 Hourly

About Us

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­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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