Patient Access Specialist

We are looking for a Patient Access Specialist to support front-end patient access operations for a healthcare team in Chicago, Illinois. This Long-term Contract position focuses on creating a smooth patient experience by coordinating registration, scheduling, and insurance-related intake activities with accuracy and professionalism. The ideal candidate will be comfortable assisting patients directly, managing administrative details, and maintaining complete information within the EHR system.

Responsibilities:
• Welcome patients and guide them through registration and intake steps while ensuring all required information is collected accurately.
• Coordinate appointment bookings, updates, and cancellations to help maintain an organized and efficient patient schedule.
• Review demographic and coverage details with patients and enter complete, accurate records into the EHR system.
• Verify medical insurance information prior to visits and communicate coverage-related issues or missing details when needed.
• Provide clear assistance to patients regarding forms, appointment procedures, and general access-related questions.
• Maintain patient records by updating registrations, confirming documentation, and resolving routine discrepancies in account information.
• Support daily patient registrar activities to help ensure timely check-in, check-out, and overall access workflow completion.

Qualifications:

• Experience in patient registration, patient access, or a similar healthcare administrative role.
• Ability to assist patients professionally with scheduling, intake, and registration-related questions.
• Working knowledge of appointment scheduling processes in a clinical or medical office environment.
• Experience verifying medical insurance and confirming eligibility or coverage information.
• Proficiency using an EHR system to document, review, and update patient information.
• Strong attention to detail and accuracy when handling confidential patient and insurance records.
• Effective communication and organizational skills in a fast-paced healthcare setting.

Compensation

$16.63-$19.25 Hourly

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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