Medical Administrative Assistant

Position Overview

We are seeking a professional and patient-focused Medical Administrative Assistant for a temporary onsite opportunity in Federal Way, WA. This role is responsible for supporting the daily administrative operations of a busy healthcare office while ensuring an exceptional experience for patients, providers, and staff.

The ideal candidate will possess strong communication skills, the ability to multitask in a fast-paced environment, and experience handling medical office administrative functions, including scheduling, patient registration, documentation, and insurance verification.

Key Responsibilities

• Greet patients and visitors in a professional and welcoming manner.
• Answer and direct incoming phone calls while providing excellent customer service.
• Schedule, confirm, and coordinate patient appointments.
• Register patients and update demographic, insurance, and medical information.
• Verify insurance eligibility and obtain authorizations as needed.
• Maintain accurate patient records and ensure documentation is complete.
• Process referrals, medical records requests, and provider correspondence.
• Collect copays and assist with basic billing-related inquiries.
• Manage incoming faxes, mail, and electronic communications.
• Coordinate with providers, clinical staff, and patients to support efficient office operations.
• Ensure compliance with HIPAA and confidentiality requirements.
• Provide general administrative support and assist with special projects as assigned.

Qualifications:

Qualifications

• 1+ years of experience in a medical office, healthcare administration, patient services, or front desk role.
• Knowledge of medical office procedures and terminology.
• Experience scheduling appointments and managing patient records.
• Proficiency with Microsoft Office Suite and electronic health record (EHR/EMR) systems.
• Strong customer service and communication skills.
• Excellent attention to detail and organizational abilities.
• Ability to manage multiple priorities in a fast-paced healthcare environment.
• High school diploma or equivalent required.

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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