Senior Data and Research Analyst - Middlesex Community College

Middlesex Community College


Middlesex Community College (MCC) is one of the largest community colleges in the Commonwealth, employing people in full-time, part-time, faculty, professional, administrative, and support positions at campuses in both Lowell and Bedford, and online. We are focused on equity to transform lives and shape futures. MCC values equity and inclusion as the foundation for excellence, innovation, and success for our employees and students. MCC is committed to a policy of affirmative action, equal opportunity, equal education, non-discrimination, and diversity to provide a learning and working environment that values the diverse backgrounds of all students and employees. MCC strives for a faculty and staff that reflect its richly diverse community of students. Women, people of color, persons with disabilities and others are strongly encouraged to apply.
Applications for employment are considered without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, genetic information, marital status, or veteran status. Middlesex Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statutes and college policies.The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action and/or Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.
Prospective employees are encouraged to review the College's Annual Safety & Security Report, in compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, which can be found on the disclosure page of the College's website at: https://www.middlesex.mass.edu/disclosurestatements/campsecrpt.aspx

Position Title: Senior Data and Research Analyst - Middlesex Community College

Location: Lowell, MA Category: Full-time Staff Job Type: Full-time Posted On: Mon Aug 17 2026 Job Description:

Title: Senior Data and Research Analyst

Unit: Non-Unit Professional (NUP)

Department: Institutional Research

Reports to: Senior Director of Institutional Research

Date: August 17, 2026

General Summary: The Senior Data and Research Analyst serves as a primary driver of actionable, data-informed decision-making across the College by designing high-impact data products, visual analytics, and compelling data stories. Building on demonstrated expertise with modern visualization tools and in a higher education environment, this role bridges the gap between complex institutional data and the College-wide data strategy. The Senior Data and Research Analyst leads the design of intuitive Tableau dashboards, creates clear narratives for leadership, supports compliance and reporting, and fosters campus-wide data literacy.

Duties and Responsibilities:

Data Visualization, Storytelling, and Strategic Analytics

• Lead the visual design, user experience, and deployment of interactive dashboards and data products using Tableau Desktop in a Tableau Server environment.
• Transform complex quantitative and qualitative datasets into compelling visual stories and digestible reports.
• Synthesize analysis into concise summaries, interactive scorecards, and high-level presentations tailored for stakeholders at all levels of the College.
• Apply analytical techniques, such as trend evaluation, cohort tracking, and predictive insights, to illuminate key institutional questions and drive strategic action.
• Communicate local, statewide, and national higher education trends through highly visual, engaging formats, including executive briefings and regular campus data publications.
• Translate student voice and survey outcomes into actionable narratives that highlight core student experience themes and policy implications.

Stakeholder Engagement and Collaboration

• Serve as a partner to College leadership, deans, directors, and operational leads, proactively identifying information needs and translating them into analytical tools.
• Lead and coordinate high-visibility institutional analysis projects from inception through completion, managing project scope, stakeholder communication, and final deliverable design.
• Partner with all areas of the College, including leadership, student and academic affairs, enrollment management, and faculty, in the design, administration, analysis, and reporting of College-wide and departmental surveys, including advising on survey best practices, question design, and data interpretation to ensure campus research efforts yield meaningful, unbiased insights.

Reporting and Compliance

• Support the College's accreditation activities by preparing and validating data for regional and programmatic accrediting agencies, ensuring compliance with reporting standards.
• Assist in preparing data for state and federal reporting, including submissions to the Massachusetts Department of Higher Education, IPEDS, and other regulatory bodies.
• Engage with labor market tools such as Lightcast Analyst to align workforce and labor market data with academic program curriculum.
• Support the Institutional Review Board (IRB).

Institutional Data Capability Building

• Facilitate interactive workshops, data drop-in sessions, and targeted training to empower faculty, staff, and leadership to confidently navigate and interpret data tools.
• Develop intuitive user guides, documentation, and data dictionaries that enhance self-service analytics and increase everyday engagement with data products.
• Participate in and support college-wide committees as a representative for data-informed strategy and decision support.
• Partner with data stewards and data warehouse consultants to ensure data integrity, accuracy, and consistency across dashboards and reports.
• Proactively identify opportunities to streamline manual reporting, modernize legacy data delivery methods, and increase departmental operational efficiency through AI integration and workflow automation.

Job Requirements:

• Bachelor's degree in data analytics, business, communication, education, social sciences, statistics, or a relevant field of study.
• At least three years of professional experience in data visualization, analytics, or decision-support reporting.
• Demonstrated expertise in visual design and interactive dashboard development using Tableau Desktop (or similar data visualization tools).
• Proven ability to synthesize complex quantitative data into clear, compelling narratives and visual formats for executive and senior leadership.
• Excellent oral, written, and graphic presentation skills, with a track record of communicating insights effectively to non-technical audiences.
• Ability to manage multiple analytical projects independently in a collaborative environment.

Preferred Qualifications:

• Master's degree in relevant field of study.
• Experience working in a higher education environment.
• Demonstrated willingness and ability to integrate AI techniques and automated tools to augment routine tasks, optimize analytical workflows, and enhance reporting.
• Familiarity with working alongside cloud-based relational database environments (such as AWS or managed data warehouses) using pre-built data structures or basic analytical queries.
• Experience managing survey initiatives and translating survey results into intuitive reports and infographics using platforms like Alchemer, Qualtrics, or similar tools.

Additional Information:

Salary Range: $77,000-$87,000 actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:

• High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
• Competitive Dental and Vision Plans
• Flexible Spending Account and Dependent Care Assistance programs
• Low-cost basic and optional life insurance
• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
• 12 paid holidays per year and competitive Sick, Vacation, and Personal Time
• Tuition Benefits for employees and dependents at state colleges and universities
• Short-Term Disability and Extended Illness program participation options
• Professional Development and Continuing Education opportunities
• Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
• Access to the Commonwealth's Mass4You, employee assistance program
• Free employee parking on Bedford and Lowell campuses
• Eligibility towards Public Service Loan Forgiveness (PSLF)

Location: Lowell campus with occasional travel to Bedford as needed

Hours: 37.5 per week, schedule to be determined upon hire.

Expected Start Date: October 2026

Application Deadline: September 14, 2026

Equal employment opportunity, including veterans and individuals with disabilities.

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