Executive Assistant to the Vice President for Enrollment Management & Student Success - Middlesex Community College

Middlesex Community College


Middlesex Community College (MCC) is one of the largest community colleges in the Commonwealth, employing people in full-time, part-time, faculty, professional, administrative, and support positions at campuses in both Lowell and Bedford, and online. We are focused on equity to transform lives and shape futures. MCC values equity and inclusion as the foundation for excellence, innovation, and success for our employees and students. MCC is committed to a policy of affirmative action, equal opportunity, equal education, non-discrimination, and diversity to provide a learning and working environment that values the diverse backgrounds of all students and employees. MCC strives for a faculty and staff that reflect its richly diverse community of students. Women, people of color, persons with disabilities and others are strongly encouraged to apply.
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Position Title: Executive Assistant to the Vice President for Enrollment Management & Student Success - Middlesex Community College

Location: Lowell, MA Category: Full-time Staff Job Type: Full-time Posted On: Mon Aug 17 2026 Job Description:

Title: Executive Assistant to the Vice President for Enrollment Management & Student Success

Unit: Non-Unit Professional ()

Department: Enrollment Management & Student Success

Date: August 17, 2026

General Summary: The Executive Assistant provides comprehensive administrative and operational support to the Vice President for Enrollment Management and Student Success and serves as the central coordinator for the daily operations of the Vice President's Office.

This position is responsible for managing executive office operations, coordinating complex administrative functions, facilitating communication across the division, supporting strategic initiatives, and ensuring the efficient operation of the Office of the Vice President. The Executive Assistant serves as a trusted partner who anticipates needs, exercises sound judgment, manages multiple priorities, and helps ensure that divisional priorities are organized, communicated, and successfully executed.

The successful candidate is highly organized, customer-focused, technologically proficient, adaptable, and committed to providing exceptional service to students, faculty, staff, and community partners. This position requires excellent communication skills, initiative, discretion, and the ability to work independently in a fast-paced environment while maintaining a positive and collaborative approach.

The Executive Assistant is expected to exercise independent judgment in organizing work, anticipating needs, improving administrative processes, and supporting the efficient operation of the Office of the Vice President.

Duties and Responsibilities:

Executive Office Administration

• Manage the daily operations of the Office of the Vice President.
• Coordinate the Vice President's complex calendar, including meetings, travel, conferences, speaking engagements, and special events.

Prepare meeting agendas, briefing materials, presentations, reports, and supporting documents.

• Monitor executive correspondence and assist in prioritizing communications requiring action.
• Maintain confidential files and sensitive information with the highest degree of professionalism.
• Serve as the primary administrative contact for the Office of the Vice President.

Executive Coordination and Operational Support

• Track divisional priorities, projects, and commitments to ensure timely follow-up and completion.
• Maintain systems for organizing action items, meeting outcomes, deadlines, and ongoing initiatives.
• Coordinate meetings involving multiple departments and external partners.
• Follow up with divisional leadership regarding assigned projects and deliverables.
• Prepare summary reports and status updates for ongoing initiatives.
• Assist in coordinating divisional planning activities, retreats, and leadership meetings.
• Identify scheduling conflicts or operational issues and recommend practical solutions

Communications

• Draft and edit executive correspondence, presentations, reports, meeting summaries, and other communications.
• Proofread materials for grammar, formatting, tone, and consistency.
• Coordinate distribution of divisional communications.
• Maintain templates and standardized documents.
• Respond to inquiries or route requests appropriately.

Technology and Office Systems

• Utilize technology to improve office efficiency and organization.
• Maintain electronic filing systems and shared digital workspaces.
• Support the use of Microsoft 365 applications including Outlook, Teams, SharePoint, OneDrive, Planner, Forms, and related software.
• Assist in organizing operational information, reports, and project documentation.
• Learn and adapt to new technologies that improve productivity and communication.
• Recommend improvements to administrative processes and office workflows.

Customer Service

• Serve as the first point of contact for visitors to the Office of the Vice President.
• Provide responsive, courteous, and professional customer service to students, employees, and community members.
• Build positive relationships throughout the College.
• Exercise diplomacy and professionalism when responding to inquiries.

Administrative and Financial Support

• Coordinate purchasing, travel arrangements, reimbursements, procurement, and event logistics.
• Assist with budget tracking and reconciliation.
• Process invoices and maintain financial records.
• Coordinate office supplies and equipment.
• Support special events and divisional programming.

Job Requirements:

• Associate's degree and at least four years of progressively responsible administrative experience, or an equivalent combination of education and experience.
• Experience supporting senior-level administrators or executives.
• Demonstrated ability to coordinate multiple priorities in a fast-paced environment.
• Excellent written and verbal communication skills.
• Strong organizational skills with exceptional attention to detail.
• Demonstrated proficiency with Microsoft Office 365 and the ability to quickly learn new software applications.
• Strong customer service orientation.
• Ability to maintain confidentiality.
• Ability to exercise sound judgment and work independently.
• Commitment to supporting an inclusive and student-centered environment.

Preferred Qualifications:

• Bachelor's degree.
• Experience in higher education.
• Experience supporting executive leadership.
• Experience coordinating projects involving multiple stakeholders.
• Experience with Microsoft Teams, SharePoint, Planner, Forms, Bookings, Adobe Acrobat, and other collaboration software.
• Experience improving administrative workflows through technology.
• Experience organizing executive meetings or events

Additional Information:

Salary Range: $60,000-$70,000; actual salary commensurate with academic background and experience. Employees of Middlesex Community College are considered employees of the Commonwealth of Massachusetts and receive benefits, which include:

• High-quality and affordable health insurance through the Commonwealth's Group Insurance Commission (GIC)
• Competitive Dental and Vision Plans
• Flexible Spending Account and Dependent Care Assistance programs
• Low-cost basic and optional life insurance
• Retirement Savings: State Employees' Pension or Optional Retirement Program (ORP) and Deferred Compensation 457(b) plan or 403(b).
• 12 paid holidays per year and competitive Sick, Vacation, and Personal Time
• Tuition Benefits for employees and dependents at state colleges and universities
• Short-Term Disability and Extended Illness program participation options
• Professional Development and Continuing Education opportunities
• Cell Phone Bill Discounts with Verizon and T-Mobile Cell Phone Carriers
• Access to the Commonwealth's Mass4You, employee assistance program
• Free employee parking on Bedford and Lowell campuses
• Eligibility towards Public Service Loan Forgiveness (PSLF)

Location: Split time between the Lowell and Bedford campuses

Hours: 37.5 hours per week; schedule to be determined upon hire; flexibility to work until 7PM on Tuesdays or Wednesdays with prior notice.

Expected Start Date: September 2026

Application Deadline: September 14, 2026

Equal employment opportunity, including veterans and individuals with disabilities.

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