Service Coordinator

We are looking for a Service Coordinator to support daily service operations. This position blends administrative coordination, customer communication, and service support in a fast-paced environment. The ideal candidate is organized, comfortable working with multiple systems, and able to keep service activities moving accurately from intake through completion.

Responsibilities:

• Respond to incoming service requests and gather the information needed to route work efficiently.

• Create quotes, acknowledgments, and other service-related documents with accuracy and attention to detail.

• Coordinate the service calendar and work closely with supervisors to arrange technician schedules.

• Open and maintain service job records, including order entry, supporting documentation, and job file preparation.

• Send work assignments to field personnel and track the return of completed electronic service tickets.

• Prepare inspection summaries, repair documentation, invoices, and warranty claim submissions for completed work.

• Arrange travel logistics such as prepaid hotel accommodations for technicians requiring overnight stays.

• Maintain organized paper and digital service records, process purchasing-related tasks, and assist with credit card receipt submission to accounting.

• Support calibration tracking for measuring tools and test equipment while helping resolve customer questions or service concerns professionally.

Qualifications:

• Associate degree or comparable administrative experience in a business setting that requires strong attention to detail.

• Strong computer skills with the ability to learn service-related systems and processes quickly.

• Proficiency in Microsoft Office, with advanced Excel skills preferred.

• Demonstrated ability to manage scheduling, data entry, and multiple priorities with a high level of accuracy.

Compensation

$52,000.00-$62,000.00 Yearly

About Us

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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