Customer Service Representative

Our client is in need of a dependable Customer Service Representative to support daily front-desk operations at an onsite retail uniform store. This position is ideal for someone who enjoys helping customers, handling transactions accurately, and keeping store activity organized in a part-time setting. The position supports employee purchases and order pickups while providing a detail-oriented and service-focused experience.

Responsibilities:

• Welcome employees and visitors at the store counter and provide courteous assistance with purchases, questions, and product selection.

• Process point-of-sale transactions for uniforms, beverages, and other store merchandise with accuracy and attention to detail.

• Coordinate order pickup activities by locating shipped uniform orders and distributing them to employees when they arrive.

• Maintain an orderly front-desk and retail area so products, records, and customer interactions remain organized throughout the day.

• Enter sales and order information correctly and help track payments received through daily store operations.

• Support part-time onsite coverage, including regular availability on Mondays and Wednesdays, while helping meet weekly scheduling needs.

• Communicate clearly with customers and internal contacts to resolve routine service issues and ensure a smooth store experience.

Qualifications:

• Previous experience in customer service, retail support, call center service, or a similar client-facing role.
• Ability to handle cash and card transactions accurately and work comfortably in a point-of-sale environment.
• Strong communication skills with a detail-oriented, helpful approach to in-person customer interactions.
• Experience with order entry, payment handling, or basic sales support responsibilities.
• Reliable availability for onsite work in San Antonio, Texas, with part-time hours of approximately 15 to 20 hours per week.
• Ability to stay organized while managing customer pickups, store activity, and front-desk responsibilities.
• Basic Microsoft Excel skills are preferred for tracking information and supporting store records.

Compensation

$17.00-$17.50 Hourly

About Us

TalentMatch^®

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