Medical Receptionist

Our client is seeking a detail-oriented Medical Receptionist to join their healthcare team. The Medical Receptionist will serve as the first point of contact for patients, providing excellent customer service while managing front-desk operations in a busy medical office. This role requires strong communication skills and the ability to multitask in a fast-paced environment.

• Answer and route incoming phone calls
• Schedule, confirm, and reschedule patient appointments
• Verify patient demographics, insurance information, and other required documentation
• Check patients in and out for appointments
• Collect copays, balances, and other payments as needed
• Maintain patient records with accuracy and confidentiality
• Coordinate with clinical staff regarding patient flow and scheduling needs
• Respond to general inquiries from patients, vendors, and providers
• Perform administrative duties such as filing, scanning, faxing, and data entry

Qualifications:

• High school diploma or equivalent required
• Previous experience in a medical office or healthcare setting preferred
• Knowledge of medical terminology, insurance verification, and electronic medical records (EMR) systems preferred
• Strong customer service and interpersonal skills
• Excellent verbal and written communication skills
• Proficiency in Microsoft Office and scheduling software
• Ability to manage multiple tasks and maintain attention to detail
• Strong organizational and problem-solving skills

Compensation

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