Dispatcher

We are looking for a Dispatcher to support daily logistics coordination for a busy operation in Signal Hill, California. This Long-term Contract position is ideal for someone who can manage incoming calls, organize transportation activity, and provide dependable service to customers and drivers in a fast-paced setting. The ideal candidate brings strong communication skills, solid dispatch experience, and the ability to work confidently with computer-aided dispatch tools while keeping operations running efficiently.

Responsibilities:
• Coordinate daily dispatch activity by assigning loads, tracking movement, and adjusting schedules to meet operational needs.
• Respond to customer and driver inquiries by phone with professionalism, accuracy, and a service-focused approach.
• Monitor transportation progress and provide timely updates on delivery status, delays, or route changes.
• Use computer-aided dispatch systems to enter information, maintain records, and support efficient load management.
• Work closely with logistics and operations teams to resolve service issues and keep shipments moving on schedule.
• Prioritize multiple requests in a high-volume call environment while maintaining attention to detail and follow-through.
• Document dispatch activity, customer interactions, and service exceptions to ensure accurate operational reporting.

Qualifications:

• At least 2 years of experience in dispatching, logistics coordination, or a related customer service environment.

Available Monday - Friday 2pm-11pm

Trinium TMS

Port Drayage/Intermodal Experience

• Hands-on experience working in a call center or high-volume phone-based support role.

• Proficiency with computer-aided dispatch systems and general computer applications.

• Strong customer service skills with the ability to communicate clearly and professionally.

• Ability to coordinate logistics activities, manage changing priorities, and solve problems quickly.

• Spanish language skills are preferred and highly valuable for communicating with a broader customer and driver base.

Compensation

$19.79-$22.91 Hourly

About Us

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