Customer Service Representative

Robert Half is seeking a friendly, dependable, and customer-focused Customer Service Representative to join our team. The ideal candidate is an effective communicator who enjoys helping others, resolving problems, and creating a positive customer experience.

Responsibilities

• Respond to customer questions by phone, email, or chat
• Provide accurate information regarding products, services, accounts, and company policies
• Assist customers with orders, scheduling, billing questions, and general account support
• Research and resolve customer concerns promptly and professionally
• Document customer interactions and update account information
• Process orders, payments, returns, or service requests as needed
• Escalate complex issues to the appropriate department
• Complete data entry and other administrative tasks
• Collaborate with team members to meet customer service goals
• Maintain a professional and positive attitude in a fast-paced environment

What We Offer

• Competitive pay
• Supportive team environment
• Comprehensive training
• Opportunities for professional growth
• Benefits may be available based on employment status

If you are a motivated professional who enjoys helping customers and providing excellent service, we encourage you to apply.

Qualifications:

Qualifications

• High school diploma or equivalent
• Previous customer service, call center, retail, or administrative experience preferred
• Strong verbal and written communication skills
• Comfortable using computers and learning new systems
• Excellent organization, problem-solving, and time-management skills
• Ability to multitask while maintaining attention to detail
• Dependable, professional, and customer-focused
• Ability to work independently and as part of a team

Compensation

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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