Administrative Assistant

We are looking for a detail-oriented Administrative Assistant to support client-facing operations in Minneapolis, Minnesota. This is a Contract position suited for someone who can balance administrative coordination, responsive communication, and relationship support in a fast-paced environment. The person in this role will help deliver a strong client experience by organizing account activity, handling requests with professionalism, and keeping records and workflows accurate and up to date.

Responsibilities:
• Coordinate day-to-day administrative support for assigned client accounts, ensuring requests are handled promptly and professionally.
• Oversee client setup activities, including onboarding coordination, account documentation, and introductions to internal team members.
• Maintain accurate records within company software and related bookkeeping platforms to support organized account management.
• Assist with client communications tied to proposals, service updates, and ongoing account needs in partnership with business development teams.
• Monitor service commitments for existing clients and work with internal departments to help ensure deliverables align with agreed expectations.
• Identify client concerns, gather relevant details, and help drive timely solutions by involving the appropriate team members.
• Build strong working relationships with key client contacts through clear communication and dependable follow-through.
• Track account objectives such as renewals, service milestones, and annual planning activities to support long-term client success.
• Prepare and update service request lists, account records, and related administrative documentation as client needs evolve.
• Support follow-up efforts on overdue receivables for assigned accounts when balances extend beyond established timelines.

Qualifications:

• 2+ years of experience in an administrative assistant, account support, or client service role.
• Strong customer service skills with the ability to manage inbound and outbound communication with attention to detail.
• Proficiency in Microsoft Office, including Excel, Outlook, PowerPoint, and Word.
• Experience with data entry and maintaining accurate records across multiple systems.
• Ability to schedule appointments, manage priorities, and stay organized in a deadline-driven environment.
• Clear written and verbal communication skills for email correspondence and client interaction.
• Comfortable handling time-sensitive requests with patience, diplomacy, and attention to detail.

Compensation

$19.00-$22.00 Hourly

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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