Insurance Verification Specialist

We are looking for a detail-oriented individual to support pre-registration and financial clearance activities for patients receiving care in Minnesota. This Long-term Contract opportunity is well suited for someone who understands front-end healthcare revenue cycle work and can confidently explain insurance coverage, eligibility, and patient payment expectations. The person in this role will join a collaborative remote imaging team that stays closely connected through regular team huddles while managing a high-volume workload. Success in this position requires strong communication skills, sound judgment, and the ability to document accurately within electronic health record systems, preferably Epic.

Responsibilities:
• Conduct pre-registration conversations with patients to gather demographic, insurance, and appointment-related information, then enter complete and accurate records into the appropriate system.
• Review active insurance coverage by validating eligibility, checking plan details, and documenting findings for upcoming visits or procedures.
• Analyze benefit information to determine covered services, policy effective dates, authorization requirements, exclusions, and expected patient out-of-pocket costs.
• Prepare clear cost estimates in advance of service and help patients understand deductibles, co-insurance, co-pays, and other financial obligations.
• Explain important patient-facing guidelines and required documentation, including consent-related information and general care policies when applicable.
• Identify cases involving limited or insufficient coverage and connect patients or family members with financial counseling or available assistance programs.
• Maintain productivity and accuracy standards while handling a steady volume of work in a remote, team-based environment.
• Offer guidance to newer team members when needed by sharing knowledge related to payer rules, revenue cycle practices, and job-specific procedures.
• Complete additional administrative or operational tasks assigned in support of patient access and financial clearance functions.

Qualifications:

• High school diploma or equivalent.
• At least 6 months of experience in insurance eligibility, benefits verification, pre-registration, or a related healthcare revenue cycle function.
• Working knowledge of commercial insurance plans, Medicare, and Medicaid coverage structures.
• Experience using EMR or EHR platforms, with Epic preferred.
• Ability to interpret insurance benefits and calculate or explain patient financial responsibility.
• Strong verbal and written communication skills, including the ability to speak with patients in a clear and detail-focused manner.
• Familiarity with medical terminology and healthcare procedures relevant to scheduling, registration, or front-end patient access.
• Background in patient registration, call center operations, or other high-volume healthcare service environments is preferred.

Compensation

$17.00-$18.00 Hourly

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