Case Manager BFH

Essential Duties & Responsibilities

• Conduct comprehensive participant intakes, assessments, and housing needs evaluations and develop individualized Housing Case Plans based on each family's circumstances, barriers, and goals.
• Provide ongoing, client-centered case management services designed to promote housing stability, wellness, independence, and self-sufficiency.
• Connect participants with appropriate community resources and supportive services, including mental health services, substance use treatment, domestic violence resources, childcare, employment assistance, benefits, and other social services.
• Make referrals to community-based programs and follow up with participants and service providers to ensure successful connection and completion of services.
• Track participant progress toward established housing and self-sufficiency goals and modify case plans as appropriate.
• Complete participant recertifications every three months to evaluate continued eligibility, progress, housing stability, and ongoing need for assistance.
• Educate participants regarding the program's rental assistance step-down model, including the gradual reduction of rental subsidies and expectations for increasing financial independence.
• Assist participants throughout all stages of the permanent housing process, including identifying available housing, completing applications, gathering required documentation, communicating with landlords, advocating on behalf of participants, and coordinating leasing and move-in activities.
• Work collaboratively with Housing Locators/Matchers to identify appropriate housing opportunities and overcome barriers to placement.
• Develop and maintain relationships with property owners, landlords, and property managers to expand available housing opportunities for program participants.
• Educate landlords and property managers regarding UBH rental assistance and placement programs, including short-, medium-, and long-term subsidy structures, program timelines, payment processes, and landlord participation requirements.
• Communicate and negotiate with landlords regarding rental terms, participant eligibility, leasing requirements, and other housing-related matters.
• Perform rent calculations for rental assistance programs and counsel participants regarding rent obligations, security deposits, lease provisions, and other housing-related financial responsibilities.
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Qualifications:

Key Qualifications & Skills

• Experience providing case management, housing navigation, homeless services, social services, or supportive services to individuals and families.
• Knowledge of rapid re-housing, rental assistance, housing stabilization, and homelessness prevention programs preferred.
• Experience working with families involved with child welfare, Family Reunification, or Family Maintenance services is highly desirable.
• Understanding of tenant rights and responsibilities, landlord relations, lease requirements, Fair Market Rent guidelines, and eviction-prevention practices.
• Ability to establish professional relationships with landlords, property managers, community organizations, and social service providers.
• Strong assessment, crisis intervention, problem-solving, advocacy, and conflict-resolution skills.
• Ability to work effectively with families experiencing homelessness and individuals facing multiple barriers to housing stability.
• Strong organizational and documentation skills with the ability to manage a caseload and meet established deadlines.
• Experience with HMIS, CareLinQ, or comparable case management databases preferred.
• Strong written and verbal communication skills.
• Ability to maintain participant confidentiality and exercise sound professional judgment when handling sensitive information.

Compensation

About Us

TalentMatch^®

­Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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Robert Half will consider for employment qualified applicants with arrest or conviction records in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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