Front Desk Coordinator

A healthcare company is looking for a dependable Front Desk Coordinator to support a fast-paced dermatology practice in California. This Front Desk Coordinator is well suited for someone who enjoys creating a welcoming patient experience while keeping schedules, communications, and administrative details running smoothly. The Front Desk Coordinator will balance reception responsibilities with direct support for scheduling and travel coordination, requiring strong judgment, organization, and a detail-oriented approach.

Key Responsibilities:

• Welcome patients, visitors, and vendors with a courteous and detail-oriented approach that creates a positive first impression of the practice.

• Manage front office activity by answering and routing calls, responding to inquiries, and coordinating the flow of daily appointments and walk-ins.

• Maintain accurate patient information within electronic medical record systems and support timely updates to documentation as needed.

• Collect co-pays and other patient payments in accordance with office procedures while ensuring accurate transaction handling.

• Keep the reception area orderly, presentable, and stocked with necessary forms and office supplies throughout the day.

• Oversee the calendar by arranging appointments, organizing meetings, and helping prevent scheduling conflicts.

• Coordinate internal and external communications related to availability, priorities, and changing daily commitments.

• Arrange business travel, including air transportation, lodging, ground transit, and detailed itineraries.

• Respond quickly to travel or scheduling changes by adjusting plans and communicating updates to the appropriate parties.

Benefits: Health, Dental, Vision, 401k, and Sick Time Off.

Qualifications:

Qualifications:

• High school diploma or equivalent required; additional training in medical administration or a related area is preferred.

• Previous experience in a front desk, receptionist, or administrative support role, ideally within a healthcare or dermatology environment.

• Working knowledge of electronic medical records platforms such as Epic or Cerner.

• Ability to manage multi-line phone systems, handle inbound calls efficiently, and provide high-quality front office support.

• Strong communication and interpersonal skills with the ability to interact professionally with patients, providers, staff, and external contacts.

• Excellent organizational skills and attention to detail, with the ability to manage multiple tasks and shifting priorities effectively.

• Proficiency with Microsoft Office applications, including Word, Excel, and Outlook; familiarity with Workday is a plus.

• Experience coordinating travel arrangements or supporting executive-style scheduling needs is preferred.

Compensation

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