Human Resources (HR) Rep IV (Contractor)

This Long-term Contract position centers on coordinating administrative and workflow activities that help maintain efficient background screening case management and a smooth experience for candidates and employees. The role partners closely with adjudicators, compliance contacts, HR teams, and other internal stakeholders to keep work moving accurately and on time. This opportunity offers exposure to enterprise hiring support processes, compliance-related practices, and operational improvement efforts within a critical HR function.

Responsibilities:

• Coordinate daily case-related administrative tasks to support the background screening and adjudication workflow.

• Monitor shared work queues, organize incoming items by urgency, and help keep requests progressing within expected timelines.

• Assist with ticket and case management activities by updating records, tracking follow-ups, and maintaining accurate documentation.

• Partner with adjudicators, compliance teams, talent acquisition, and HR stakeholders to support efficient resolution of routine matters.

• Help reduce older outstanding cases by identifying bottlenecks, prioritizing pending work, and escalating issues when appropriate.

• Prepare and maintain process documentation that supports consistent execution and knowledge sharing across the team.

• Contribute to service quality by communicating effectively with internal partners and supporting a positive candidate and employee experience.

• Complete required training and apply established procedures to support compliant, well-organized operational practices

Qualifications:

• Demonstrated experience in case management, operational support, or administrative coordination within a fast-paced environment.
• Strong written and verbal communication skills with the ability to work effectively across cross-functional teams.
• Proven ability to prioritize competing tasks, manage workload efficiently, and meet time-sensitive deadlines.
• High attention to detail and strong organizational skills for maintaining accurate records and documentation.
• Customer service mindset with sound judgment and a detail-focused approach to handling sensitive matters.
• Ability to solve problems, adapt to changing priorities, and support process improvement efforts.
• Experience in human resources, talent acquisition operations, compliance, or risk-related work is preferred.
• Familiarity with case management platforms and structured workflow tools is preferred.

Compensation

$21.00-$22.00 Hourly

About Us

TalentMatch^®

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