Order Entry Clerk

We are looking for an Order Entry Clerk to support customer order operations in Fort Worth, Texas. This Long-term Contract position focuses on entering and managing orders accurately, assisting with customer and sales-related requests, and helping maintain smooth day-to-day service levels. The ideal candidate brings strong data entry skills, a customer-focused approach, and the ability to handle a steady workflow with accuracy and consistency.

Responsibilities:
• Enter and process a high volume of sales orders with careful attention to accuracy, completeness, and established procedures.
• Review incoming order information to confirm pricing, quantities, shipping terms, and customer-specific instructions before submission.
• Manage a variety of transaction types, including standard purchase orders, bill-only activity, transfers, drop-ship requests, samples, returns, and credits.
• Monitor bill-only documentation, ensure timely entry, and follow up on missing purchase order details to support prompt billing.
• Assist customers, sales representatives, and regional sales team members by addressing order-related requests and providing dependable administrative support.
• Communicate updates on order progress, exceptions, and required corrections to both internal partners and external contacts in a clear and accurate manner.
• Investigate order discrepancies, resolve routine issues, and escalate more complex concerns when additional review is needed.
• Apply company guidelines for pricing, order minimums, freight terms, and approvals to help ensure compliant and consistent processing.
• Contribute to service quality by identifying recurring errors or inefficiencies and sharing suggestions that improve workflow accuracy.
• Maintain organized records and uphold documentation standards to support data integrity and day-to-day operational efficiency.

Qualifications:

• High school diploma required; additional college coursework in business or a related field is preferred.
• At least 2 years of experience in customer service, order processing, or a similar administrative support environment.
• Strong data entry skills with the ability to work accurately in a fast-paced, high-volume setting.
• Proven attention to detail when reviewing orders, pricing, shipping information, and supporting documentation.
• Effective verbal and written communication skills for working with customers and internal teams.
• Ability to manage multiple priorities, stay organized, and meet daily deadlines consistently.
• Experience handling customer inquiries and resolving issues with professionalism and sound judgment.

Compensation

$19.00-$22.00 Hourly

About Us

TalentMatch^®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use and Privacy Notice.