Office Assistant

We are looking for a dependable Office Assistant to support daily operations at a secure testing site in Eugene, Oregon. This is a Part-Time, Short-Term Contract position suited for someone who is organized, detail-oriented, and comfortable assisting visitors in a structured, rules-driven environment. The person in this role will help create a smooth and secure testing experience by handling front-desk tasks, monitoring exam sessions, and responding quickly to issues as they arise.

Responsibilities:

• Welcome test takers, confirm their identity, and guide them through check-in procedures with care and attention to detail.

• Carry out security screening steps, including the use of handheld screening tools, to uphold testing standards.

• Observe exam activity through routine room checks and continuous monitoring to help protect the integrity of the testing environment.

• Address candidate concerns promptly, resolve routine issues when possible, and escalate unusual situations according to policy.

• Support basic troubleshooting for testing equipment and candidate devices to minimize disruptions during exam sessions.

• Maintain control of secure materials, testing rooms, and related records to ensure compliance at all times.

• Complete administrative tasks such as document scanning, clerical support, and accurate incident reporting as needed.

• Assist with general site upkeep during slower periods, including preparing materials, organizing work areas, and helping with equipment handling or shipment tasks when required.

• If required at the location, capture and log digital fingerprint records as part of the candidate verification process.

Qualifications:

• High school diploma or equivalent is required; additional college coursework is a plus.
• At least one year of in-person customer service experience in settings such as retail, hospitality, food service, or a similar public-facing environment is required.
• Must meet the minimum age requirement for the position.
• Ability to remain calm and effective in a fast-paced, high-volume setting with frequent interaction and strict procedures.
• Strong verbal and written communication skills, including the ability to prepare clear and accurate reports.
• Comfortable using Microsoft Windows-based systems and common office applications such as Microsoft Office, Outlook, and web browsers.
• Able to stand or remain stationary for extended periods, move throughout the testing area regularly, and lift up to 40 pounds when needed.
• Capable of bending, stooping, working in tight spaces around office or lab equipment, and viewing computer screens or camera monitors for extended monitoring.

Compensation

$16.50-$18.00 Hourly

About Us

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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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