Strategic Account Manager

• Manage and grow an assigned strategic customer account by developing and executing account plans focused on revenue growth, profitability, and customer retention.
• Build strong relationships with customer contacts across purchasing, operations, engineering, quality, and executive leadership to strengthen long term partnerships.
• Identify and develop new business opportunities within existing customer locations, product lines, and business units to increase revenue and share of wallet.
• Partner with customers to understand their business objectives, manufacturing requirements, and future growth initiatives.
• Recommend manufacturing solutions that leverage Revolution's capabilities and create value for the customer.
• Collaborate with Operations, Engineering, Quality, Supply Chain, Customer Service, and Finance to ensure successful execution and outstanding customer service.
• Coordinate customer projects from opportunity through implementation while ensuring timelines, quality standards, and customer expectations are achieved.
• Prepare customer quotations, pricing proposals, business reviews, and commercial recommendations.
• Support contract negotiations, pricing discussions, and annual business reviews to maximize long term value for both Revolution and the customer.
• Monitor account performance including revenue, margins, forecasts, service metrics, and customer satisfaction.
• Resolve customer concerns and coordinate internal resources to quickly address issues and maintain positive customer relationships.
• Maintain an active sales pipeline and identify opportunities for new products, programs, and additional manufacturing business.
• Represent Revolution during customer visits, plant tours, business reviews, and industry events.
• Maintain accurate CRM records, sales forecasts, and account activity reports.
• Stay informed of market trends, competitive activity, and industry developments to identify opportunities for growth.
• Support additional commercial initiatives and strategic projects as assigned.

• Bachelor's degree in Business, Engineering, Marketing, or a related field preferred. Equivalent combinations of education and experience will be considered.
• Minimum of five years of experience in account management, business development, sales, or customer management within plastic manufacturing, packaging, converting, industrial manufacturing, or a related industry.
• Proven success growing customer accounts and identifying new business opportunities.
• Experience selling manufactured products, industrial solutions, or custom engineered products is strongly preferred.
• Knowledge of plastic manufacturing, flexible packaging, film extrusion, converting, or related manufacturing processes is preferred.
• Strong customer relationship management, communication, presentation, and negotiation skills.
• Demonstrated ability to manage multiple priorities while working collaboratively across cross functional teams.
• Strong financial acumen with experience managing pricing, profitability, forecasting, and customer business reviews.
• Proficiency with CRM systems and Microsoft Office applications.
• Ability to travel regularly throughout Texas to support customer meetings and business development activities.

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